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Bakerfield Medical and Urgent Care

Accident & Urgent Medical Care (A&E) Service, General Practice (GP)

Reviews

Would not recommend, with a recommendation rating of 1

I visited Dr. Tony An a few months ago, and I was extremely disappointed with his unprofessional behavior. He didn’t seem interested in listening to me and quickly jumped to conclusions. He repeatedly asked if I had insurance, and when I requested a full-body blood test, he told me it was too expensive and that I couldn’t have one. I pay over $35k in taxes every year—am I not eligible for a full-body test once a year? After all, I’m the one funding these services.

I also had severe pain in my fingers, but he dismissed it, simply recommending Panadol without any follow-up or proper medication. Is this the level of service I should expect when I’m paying taxes?

I kindly request that management have a conversation with him, as his customer service is severely lacking. A good doctor should listen to their patients before offering professional advice. Dr. An’s approach was unprofessional and unethical.

Kia ora and thank you for your review. We appreciate all kinds of feedback as it helps improve our services. We are sorry to hear that you are dissatisfied with your care. If you would like to make a formal complaint please contact our manager at manager@bakerfield.co.nz. Please remember to include your name and date of birth or NHI and we will get back to you.

Would not recommend, with a recommendation rating of 1

The skinny Indian nurse treated patients like a piece of garbage and gave me the evil eyes.

Contact Details

8:00 AM to 8:00 PM.

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Street Address

16A Bakerfield Place
Manukau
Auckland 2104

This page was last updated at 3:03PM on March 11, 2025. This information is reviewed and edited by Bakerfield Medical and Urgent Care.