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Cairnhill Health Centre

General Practice (GP) Service

Today

8:00 AM to 6:00 PM.

Description

Covid-19 Level 3 Precautions

If you have a cough, cold, runny nose or sore throat DO NOT ENTER CLINIC: Remain in your car and call reception 09 630 9507. Wear a mask. 

新型冠状病毒更新

如果您有流感的症状,请不要进入我们的诊所;如果您在家中或已经到达诊所,从家里或从您的车上拨打我们的电话09 630 9507.

Cairnhill Health Centre offers comprehensive medical care for enrolled patients. We provide prompt, friendly service with a full range of general practice, family medical and emergency care. Registered patients on regular medications need to be seen every 3-6 months unless negotiated with their doctor

Register at reception for the patient portal - HEALTH 365. This allows you to book appointments, review test results and order repeat prescriptions online. Please call reception on 630 9507, line 1, to update your email and register for HEALTH 365.

Once registered use this link to access the portal https://health365.co.nz/SGAccount/LogOn

Nurses phone 630 9507 line 2. When leaving a message on the answering machine, give your full name and date of birth and clearly state your request.

We prefer you make appointments or order repeat prescriptions on HEALTH 365. To register for Health 365 please phone reception on 630 9507, Line 1

Physiotherapists: Harley Matthews, Physio ph (09) 631 5991,

Physiotherapy has now moved to The Villa at the back of Cairnhill Health Centre.

Staff

Receptionists:  Lulu Liu & Lili Yu (speaks Mandarin) Moana Johnson, Simone Joyce 

Accounts: April Craig (speaks Mandarin)

Nurses: Kratisha Chand, Hayley Rapson, Chunlin Zhang (speaks Mandarin)

Doctors

How do I access this service?

Enrolled patients, Make an appointment

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $55.00 $13.00
18 to 24 years $65.00 $19.50
25 to 44 years $65.00 $19.50
45 to 64 years $65.00 $19.50
65+ years $60.00 $19.50
ACC  From 14 years - 65+ years  $50.00  

For late cancellations or non attendance you may be charged $44 as our appointments are highly sought after.

Enrolled Patients:
Smear Test - $72 (with CSC $26.50)

 Non-Enrolled Patient Fees

Casual Patient  $90
Casual Patient with Community Service Card  $75
Epsom Girls Grammar Student - Hostel resident  $55
Auckland Grammar Student - Hostel resident  $55
Smear Test $93 (with CSC $78)

*The above fees apply to a standard 15-minute consultation.

Email and phone consultations will be charged at the same rate as standard consultations. Please note that phone consultations do not qualify for Government subsidies so charges will apply to child and maternity consultations.

For late cancellations or non attendance you may be charged $44 as our appointments are highly sought after.

Other Doctor Services
Repeat Prescription [48 hours]
$25  [CSC holder $20]
Urgent Prescription [24 hours] $35
Driver Licence Medical
$86
Minor Surgery Variable (average $250 - $500)
Well Woman/Well Man Check $175
Travel Vaccinations Variable
Shingles vaccine (Shingrix) 50-64 years $338 per dose (2 doses required)
65 years Free (funded)
66+ years $338 per dose (2 doses required)

**Prescriptions can only be sent to a pharmacy (MOH Rules). They cannot be emailed to patient.

Nurse Services
Blood Pressure Check $15
Ear Wash Out $30
ECG $50
Liquid Nitrogen $10 - 28
Nurse Consultation $12 - $24
Smeat Test (with Nurse) $45

Hours

8:00 AM to 6:00 PM.

Mon – Fri 8:00 AM – 6:00 PM

Physiotherapy Hours: Mon -Fri: 7:00-18:00-Physiotherapy is now located as a seperate enterprise at the rear of the medical centre

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English, Mandarin Chinese, Tongan, Cantonese Chinese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. For late cancellations or non attendance you may be charged $50 as our appointments are highly sought after.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

 For late cancellations or non attendance you may be charged $50 as our appointments are highly sought after.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. Most small skin lesions can be removed for $250 - $500. Minor surgery needs to be booked with one of our practice nurses to check theatre availability and timing. Aclasta infusions may be administered as part of osteoporosis management; usually $120.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Most small skin lesions can be removed for $250 - $500. Minor surgery needs to be booked with one of our practice nurses to check theatre availability and timing.

 

Aclasta infusions may be administered as part of osteoporosis management; usually $120.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. PRESCRIPTIONS and TEST RESULTS Once you have registered for the patient portal, HEALTH 365, you may request repeat prescriptions on line https://health365.co.nz/SGAccount/LogOn To register for Health 365, please call reception on 630 9507 line 1 with your preferred email and we will send you a registration link. You may also use this portal to book appointments with doctors or nurses, and to review your laboratory results. Alternatively, phone Cairnhill (09) 630 9507, and choose line 2 to order your repeat prescriptions with one of our practice nurses. Please state your full name and date of birth. We require 24 hours notice and are happy to fax prescriptions to your chemist. The fee for this is $25.00 for prescriptions, collected, faxed or posted.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

PRESCRIPTIONS and TEST RESULTS

Once you have registered for the patient portal, HEALTH 365, you may request repeat prescriptions on line https://health365.co.nz/SGAccount/LogOn

To register for Health 365, please call reception on 630 9507 line 1 with your preferred email and we will send you a registration link.

You may also use this portal to book appointments with doctors or nurses, and to review your laboratory results.

Alternatively, phone Cairnhill (09) 630 9507, and choose line 2 to order your repeat prescriptions with one of our practice nurses. Please state your full name and date of birth.

We require  24 hours notice and are happy to fax prescriptions to your chemist.

The fee for this is $25.00 for prescriptions, collected,  faxed or posted.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. LABORATORY TEST RESULTS To find your nearest laboratory phone 0508 522 837 or visit the LABTESTS website. Our nearest Lab is a short walk across Mountain Road to the Mercy Hospital. Once registered you may check your test results on line at our patient portal Health 365 https://health365.co.nz/SGAccount/LogOn

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

LABORATORY TEST RESULTS

To find your nearest laboratory phone 0508 522 837 or visit the LABTESTS website. Our nearest Lab is a short walk across Mountain Road to the Mercy Hospital.

Once registered you may check your test results on line at our patient portal Health 365 https://health365.co.nz/SGAccount/LogOn 

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. We have liquid nitrogen available every day and the surcharge for a short treatment is $10.00

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

We have liquid nitrogen available every day and the surcharge for a short treatment is $10.00

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit Our Practice Nurses can also perform your smear test for $45

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

 

Our Practice Nurses can also perform your smear test for $45

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Our current fee for an ECG is $50

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Our current fee for an ECG is $50

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Please come in, if possible a couple of months before you intend to travel, to discuss your vaccination requirements. We need to know each country you will travel to and how many days in each place. Assessment may take extra time for a whole family.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Please come in, if possible a couple of months before you intend to travel, to discuss your vaccination requirements. We need to know each country you will travel to and how many days in each place.

Assessment may take extra time for a whole family.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. PATIENT PORTAL You can now register at reception for a patient portal - Health365 - which allows you to book appointments, review test results and order repeat prescriptions on line. Once registered you may use this link to access the portal https://health365.co.nz/SGAccount/LogOn Please register by calling 630 5507 line 1 and give our receptionists your preferred email.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

PATIENT PORTAL

You can now register at reception for a patient portal - Health365 - which allows you to book appointments, review test results and order repeat prescriptions on line.

Once registered you may use this link to access the portal https://health365.co.nz/SGAccount/LogOn

Please register by calling 630 5507 line 1 and give our receptionists your preferred email.

Disability Assistance

Wheelchair access

Contact Details

8:00 AM to 6:00 PM.

Book an appointment

95 Mountain Road
Epsom
Auckland 1023

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Street Address

95 Mountain Road
Epsom
Auckland 1023

Postal Address

95 Mountain Road
Epsom
Auckland 1023

This page was last updated at 2:38PM on October 10, 2024. This information is reviewed and edited by Cairnhill Health Centre.