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Tend South City

General Practice (GP) Service

Today

8:30 AM to 5:00 PM.

Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

Tend South City is committed to providing high quality healthcare, supported by a team of trusted healthcare professionals. Formerly Chadwick Healthcare, Tend South City has been serving the community for over 50 years and offers a comprehensive range of medical services.

At Tend South City we have a strong emphasis on technology with state-of-the-art equipment and a patient app that helps our patients access the care they need, when they need it. 

From the Tend app you can book appointments, check test results and order repeats. You can also have a video consultation, view your consult notes and book medical services such as vaccinations. We send you appointment reminders and recalls via the app, helping you stay on top of your healthcare. 

Tend South City is open from 8:30am-5:00pm, Monday to Friday. Outside these hours we have online doctors available 7 days a week until 9pm. Simply download the Tend app to get started. 

Doctors

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$40
18-24 years$50
25-44 years$57
45-64 years$57
65+ years$57

Please note different rates apply for community service card holders, casual patients, ACC, or extended consultations, please contact reception for more information.


Not-Enrolled Patient Fees
Age  
Under 13 years $79
13 - 17 years $79
18 - 64 years $79
65 years + $79
We also offer reduced fees of $19.50 for Adults, or $13 for 14-17 year olds, for Community Service Card (CSC) holders.
 
For a full list of our fees, please refer to our website www.tend.nz

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM
Online Hours:
Weekdays: 7:00am - 9:00pm
Weekends: 9:00am - 9:00pm

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: Accident and HealthCare.

Services Provided

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Contact Details

8:30 AM to 5:00 PM.

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398 Cameron Road
Tauranga
Bay Of Plenty 3110

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Street Address

398 Cameron Road
Tauranga
Bay Of Plenty 3110

This page was last updated at 12:20PM on March 25, 2024. This information is reviewed and edited by Tend South City.