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Clutha Health First Health Centre

General Practice (GP) Service

Today

Description

Clutha Health First General Practice is committed to providing comprehensive quality care in General Practice to all our patients. We provide a wide range of services to the people in the Clutha District from our integrated family health centre.

We are a member of WellSouth Primary Health Network who support primary care that aims to develop and provide better health outcomes for the health of our South Otago residents and visitors.


Staff
Our practice is staffed by General Practitioners, supported by a team of Practice Nurses, an Emergency Clinician, Nurse Practitioner and Administration staff.

Doctors

How do I access this service?

Make an appointment, Enrolled patients, Casual (not enrolled) patients

Enrolling new patients

No

This practice is not currently enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $37.50 $13.00
18 to 24 years $55.00 $19.50
25 to 44 years $55.00 $19.50
45 to 64 years $55.00 $19.50
65+ years $55.00 $19.50
ACC Surcharge  $30
Telephone Prescription $20
Nurse Consultation $40
Telephone Consultation $55

The following services are fully funded on your behalf, meaning there is no cost to you for these services during normal working hours.

  • Children's Vaccinations
  • Children's visits (under 14 years old)
  • Influenza vaccinations for those aged 6 months to 12 years inclusive, those aged 65 and over, and those with certain chronic illnesses. 

 If you are not enrolled at Clutha Health First General Practice, but wish to see a Doctor, additional costs apply. Please ask at the time of booking.

Hours

Mon – Sun 9:00 AM – 6:00 PM

After hours: We partner with Ka Ora Telecare to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.  

Ka Ora Telecare is available weekdays from 5pm to 8.30am and 24/7 weekends/public holidays. 

Click here to find out more and to register/book an appointment or call Ka Ora on 0800 252 672.

Public Holidays: Closed Waitangi Day (6 Feb), Otago Anniversary (24 Mar), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English, Afrikaans, Dutch

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. We are more than just a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip them to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

We are more than just a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip them to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. We are able to deal with most minor accident care. If we are unable to assist or think you would benefit from specialised services we will refer on to the appropriate service in Dunedin.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

We are able to deal with most minor accident care. If we are unable to assist or think you would benefit from specialised services we will refer on to the appropriate service in Dunedin.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. Minor surgery commonly provided in our practice includes, but is not limited to: biopsies, skin lesions, removal of benign moles and skin tags and wedge resections.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Minor surgery commonly provided in our practice includes, but is not limited to: biopsies, skin lesions, removal of benign moles and skin tags and wedge resections.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Patients who are regular visitors and who are well-known to the practice who have a stable condition requiring medication, may be eligible to get a repeat prescription for up to six months. Please discuss this with your GP. Where patients require prescriptions for certain medications such as narcotics, these will require an appointment with your GP.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Patients who are regular visitors and who are well-known to the practice who have a stable condition requiring medication, may be eligible to get a repeat prescription for up to six months. Please discuss this with your GP.

Where patients require prescriptions for certain medications such as narcotics, these will require an appointment with your GP.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Sometimes your doctor needs to take a sample of blood or body fluid either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. Clutha Health First has an onsite laboratory, meaning a range of routine tests can be completed either in the practice or at the onsite lab.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or body fluid either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. Clutha Health First has an onsite laboratory, meaning a range of routine tests can be completed either in the practice or at the onsite lab.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. Liquid nitrogen is a fast, effective treatment provided to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. Liquid nitrogen treatment is completed by our nursing staff, upon directive from our doctors. Extra charges will apply.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Liquid nitrogen is a fast, effective treatment provided to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. Liquid nitrogen treatment is completed by our nursing staff, upon directive from our doctors. Extra charges will apply.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here Clutha Health First General Practice has a Gynaecology Nurse Specialist in our practice who can provide IUCD and Jadelle insertions, among other gynaecological procedures.

  • Implant (Jadelle) inserts
  • IUD inserts
  • Implant (Jadelle) removal
  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Clutha Health First General Practice has a Gynaecology Nurse Specialist in our practice who can provide IUCD and Jadelle insertions, among other gynaecological procedures.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit Our nursing staff can provide cervical screening testing for female patients between the ages of 20 and 70. This includes women who have been immunised against HPV. This test detects abnormal cells which, if left untreated, could become cervical cancer.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

Our nursing staff can provide cervical screening testing for female patients between the ages of 20 and 70. This includes women who have been immunised against HPV. This test detects abnormal cells which, if left untreated, could become cervical cancer.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Our staff provide ECG services, which is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Extra charges may apply.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Our staff provide ECG services, which is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Extra charges may apply.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry Our nursing staff can perform Spirometry testing on patients who require it. Spirometry is a tool that measures how effectively your lungs are working. Extra charges may apply.

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Our nursing staff can perform Spirometry testing on patients who require it. Spirometry is a tool that measures how effectively your lungs are working.  Extra charges may apply.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Our nursing staff are specialists in giving advice and knowing what immunisations you may need before you go to visit another country. Our staff will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Charges will apply.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Our nursing staff are specialists in giving advice and knowing what immunisations you may need before you go to visit another country. Our staff will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Charges will apply.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website. Our staff are able to provide Well Child checks from birth to three years of age. These checks aim to ensure that children are growing and developing as well as possible.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Our staff are able to provide Well Child checks from birth to three years of age. These checks aim to ensure that children are growing and developing as well as possible.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. We offer our registered patients a patient portal which is a secure online tool that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

We offer our registered patients a patient portal which is a secure online tool that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Sexual and reproductive health

Sexual and reproductive health services including sexual health screening, information and birth control.

  • Contraception (birth control) advice
  • Menopause
  • STD checks (Sexually transmitted disease)
  • Male sexual health
  • Pregnancy testing

Sexual and reproductive health services including sexual health screening, information and birth control.

Health screening

Health screening tests check for health conditions or early warning signs of disease.

  • Bowel screening
  • Cervical screening
  • Prostate check
  • Breast screening (mammogram)
  • Diabetes screening
  • Throat swab for rheumatic fever prevention

Health screening tests check for health conditions or early warning signs of disease.

Weight loss management

This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.

This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

  • Pfizer vaccine (12+ years) OR Pfizer booster (16+ years)
  • Eligible GP enrolled patients only
  • Make an appointment

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space, NZ sign language interpreter, A longer appointment time, Support to make decisions

Document Downloads

Covid-19 vaccination booking URL

Contact Details

Clutha Health First, Balclutha

Dunedin - South Otago

Book an appointment

9-11 Charlotte Street
Balclutha
OTA 9230

Information about this location

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Street Address

9-11 Charlotte Street
Balclutha
OTA 9230

Postal Address

PO Box 46
Balclutha 9240

This page was last updated at 1:36PM on December 12, 2024. This information is reviewed and edited by Clutha Health First Health Centre.