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Family Doctors
General Practice (GP) Service
Today
1 Caslani Lane, Tauranga
8:00 AM to 4:30 PM.
Description
Our friendly and approachable team are here to provide high quality personalised healthcare to our local community in a friendly, modern environment.
Come and see our team of expert doctors and let us care for you and your family's health and wellbeing.
Staff
Our team is made up of GPs (see details below under “Doctors”) and:
Practice Manager: Debbie
Lakes Manager: Jo
Nursing Staff: Alex, Sara, Jane, Chelsea & Lonika
Health Care Assistant: Rosie and Jae
Receptionist: Mel, Margaret, Zelda, Jolene, Lucinda, Jude, Tracey and Sharyn
Admin & Finance: Michelle and Shisarna
Doctors
Note: Please note below that some people are not available at all locations.
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Dr Belinda Bartle
General Practitioner
Available at 1 Caslani Lane, Tauranga
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Dr Richard Boon
General Practitioner
Available at 1 Caslani Lane, Tauranga
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Dr Ruth Cameron
General Practitioner
Available at 1 Caslani Lane, Tauranga
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Dr Andrew Corin
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga, 223 Otumoetai Road, Otumoetai, Tauranga
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Dr Clare Duffett
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga
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Dr Ngaire Ellis
General Practitioner
Available at 223 Otumoetai Road, Otumoetai, Tauranga
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Dr Joanne McKnight
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga
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Dr Mairead O'Byrne
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga
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Dr Brynn Ong
General Practitioner
Available at 1 Caslani Lane, Tauranga
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Dr Pooja Patel
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga
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Dr Andrew Patel
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga
-
Dr Fiona Whitworth
General Practitioner
Available at 83 Pyes Pa Road, Pyes Pa, Tauranga, 1 Caslani Lane, Tauranga
How do I access this service?
Enrolled patients
Make an appointment
Website / App
Appointments can be made through our patient portal MyIndici
Enrolling new patients
Yes
This practice is enrolling new patients.
Our books are now open for new patients that have recently moved to the Tauranga area and are looking for a doctor.
Our books remain closed for patients wishing to transfer doctors within the Tauranga area.
If you would like help with enrolling, please contact one of our helpful reception team on 07 543 2221.
Fees
Enrolled Patient Fees
Age Range | Without CSC | With CSC |
---|---|---|
Under 6 years | Free | Free |
6 to 13 years | Free | Free |
14 to 17 years | $40.00 | $13.00 |
18 to 24 years | $50.00 | $19.50 |
25 to 44 years | $60.50 | $19.50 |
45 to 64 years | $60.50 | $19.50 |
65+ years | $60.50 | $19.50 |
Hours
1 Caslani Lane, Tauranga
8:00 AM to 4:30 PM.
Mon – Fri | 8:00 AM – 4:30 PM |
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After Hours:
After hours: We partner with Practice Plus to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team. Practice Plus is available weekdays until 10pm and weekends/public holidays 8am-8pm.
Click here to find out more and to register/book an appointment.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Preferred urgent care clinic out of hours: Accident and HealthCare.
Languages Spoken
Punjabi, Hindi, Gujarati, Tagalog, Afrikaans
Services Provided
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
- Pregnancy vaccinations
- Childhood immunisation programme
- 45 year old vaccinations
- 65 year old vaccinations
- Adult flu vaccine
- Child flu vaccine
- Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
- Human Papillomavirus (HPV) vaccine
- Measles / Mumps / Rubella (MMR) vaccine
- Meningococcal vaccine
- Shingles vaccine
- Travel vaccinations
- Catch-up missed vaccinations
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.
Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.
Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided.
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.
While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other.
For more information click here.
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.
There are now more options for how you have cervical screening done:
- a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
- a cervical sample taken by a healthcare professional (used to be known as a smear test).
Talk with your healthcare provider to decide which option is best for you.
If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.
If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).
For more information: Cervical screening | Time to Screen - National Screening Unit
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.
Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry
Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry
Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.
For more information click on the following link http://en.wikipedia.org/wiki/Spirometry
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
- Telehealth consultations for enrolled patients only
- Video consultations
- Phone consultations
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here
- IUD inserts
- Free or subsidised contraception services (enquire for eligibility and details)
- Implant (Jadelle) removal
- IUD removals
LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:
- Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
- Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.
Depending on the type of device, it will need to be changed after between three and ten years.
Read more about LARC methods here
Disability Assistance
Wheelchair access, Wheelchair accessible toilet
Online Booking URL
Document Downloads
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Enrolment Form
(PDF, 271.9 KB)
Please complete along with the Adult Health Questionnaire and return along with your Passport or Drivers License and Birth Certificate.
When enrolling children, please bring a copy of their immunisations with their enrolment form. -
Introductory Information
(PDF, 208.2 KB)
Please read before filling out your enrolment form.
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Adult Health Questionnaire
(PDF, 217.4 KB)
Please complete this form along with your enrolment form.
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Health Information Privacy Information
(PDF, 409.8 KB)
Information regarding the privacy of your health information.
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Patient Portal Registration Form
(PDF, 105.7 KB)
Please complete if you would like to join our MyIndici portal for Family Doctors Patients.
Website
Contact Details
1 Caslani Lane, Tauranga
Bay of Plenty
8:00 AM to 4:30 PM.
-
Phone
(07) 543 2229
-
Fax
(07) 543 4092
Healthlink EDI
tauranga
Email
Website
Family Doctors - The Lakes
1 Caslani Lane
Pyes Pa
Tauranga
Bay of Plenty 3112
Street Address
Family Doctors - The Lakes
1 Caslani Lane
Pyes Pa
Tauranga
Bay of Plenty 3112
83 Pyes Pa Road, Pyes Pa, Tauranga
Bay of Plenty
8:00 AM to 4:30 PM.
-
Phone
(07) 543 2221
-
Fax
(07) 543 4092
Healthlink EDI
tauranga
Email
Website
223 Otumoetai Road, Otumoetai, Tauranga
Bay of Plenty
8:15 AM to 4:30 PM.
-
Phone
(07) 570 2555
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Fax
(07) 543 4092
Healthlink EDI
tauranga
Email
Website
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This page was last updated at 11:48AM on November 19, 2024. This information is reviewed and edited by Family Doctors.