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Family Health Care Medical Centre

Primary Healthcare Service

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Covid-19 testing

GP practice - enrolled patients only

This practice provides COVID-19 testing to  patients on our database (enrolled and casual patients) . 

There is no cost for Covid-19 testing.

 We strive to do the Covid-19 test within 10 minutes of your appointment time to minimise waiting around.

Please call reception for more information or to book an appointment

Testing for Travel

This clinic provides pre-departure testing for people who are travelling. Please call to book an appointment.

Description

As a Primary Care Team in your community, we are committed to excellence in our patient care and administration by providing individuals, families and whānau with a safe and caring environment and ensuring a partnership of trust is developed to meet the emotional, physical and cultural needs of all our clients.

We are a  ProCare practice and we can provide a range of specialist services, including weight loss/exercise programmes and experts like podiatrists, dieticians and psychologists. This is free for eligible patients.

The Family Health Care Medical Centre is a Cornerstone accredited practice and was the first general practice in New Zealand to achieve Telarc ISO 9001 accreditation in 2001. This is an internationally recognised quality management system that aims to enhance customer satisfaction as well as improving practice systems.

 

Staff
Our team is made up of three GPs (see details below under “General Practitioners”) and:

Nurse Manager: Lorraine Bryce
Nursing Staff: Val Rush, Ailian Su 

Dietitian: Alda Lee

Doctors

  • Dr David Chan

    General Practitioner - Vocationally Registered

  • Dr Ivy Chen

    General Practitioner - Vocationally Registered

  • Dr Elaine Ho

    General Practitioner - Vocationally Registered

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled & Funded Patient Fees

Under 14 yearsFree
14-17 years$37 ($13 with CSC)
18-24 years$45 ($19.50 with CSC)
25-44 years$48 ($19.50 with CSC)
45-64 years$50 ($19.50 with CSC)
65+ years$44 ($19.50 with CSC)

Different charges apply to casual and non-enrolled patients and for other services.

Non-Funded patients (overseas visitors and non-residents) are charged $70

Casual Patients (NZ Residents) are charged $70 less any government subsidy

Hours

Mon – Fri9:00 AM – 5:00 PM

Please call (09) 354 7656 for out of hours assistance. Your call will be answered by a registered nurse.

Closing at 5pm during Covid Level 1

Public Holidays: Closed Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Open 31 Dec (9:00 AM – 1:00 PM). Closed 1 Jan — 4 Jan. Open 5 Jan — 7 Jan.

Preferred urgent care clinic out of hours: East Care Urgent Care.

Languages Spoken

English, Cantonese Chinese, Mandarin Chinese

Services Provided

Adult and Child Medical Care

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Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will…

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Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and…

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Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known…

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Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the…

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Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container…

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Immunisation

Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal…

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Cervical Screening

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 25 and 69. This includes women who have been…

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ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is…

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Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations…

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Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as…

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Wheelchair Access

Yes

Parking

There are 12 carparks at the rear of the building (please enter along Highland Park Drive just after the Library)

Contact Details

17 Aberfeldy Ave
Highland Park
Auckland 2010

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Street Address

17 Aberfeldy Ave
Highland Park
Auckland 2010

Postal Address

PO Box 82297
Highland Park
Auckland 2010

This page was last updated at 2:48PM on November 30, 2021. This information is reviewed and edited by Family Health Care Medical Centre.