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South Auckland > GPs / Accident & Urgent Medical Care > Total Healthcare PHO >

Hillpark Family Medical Centre

General Practice (GP) Service

Reviews

Would not recommend

Quality of care has dropped considerably since Dr Raj left. Receptionist are rude and unhelpful. I've been with this practice for 42 years and feel like it's very much "ship em in, ship em out" no empathy and care factor has gone!

Would not recommend, with a recommendation rating of 2

Very slow in answering phone calls

Would not recommend, with a recommendation rating of 1

Bad customer service, I called them and the receptionist was so rude she put me on hold 20mins and then she was forcing me to speak quickly she didn’t let me decide the time and she hang up the phone even I was talking that’s sooo bad

Would recommend, with a recommendation rating of 5

I would highly recommend family and friends and community regarding the service provided by my Doctor Harshad Patel and nurses.

Would recommend, with a recommendation rating of 5

Awsome customer service from the staff. Doctor Harshad Patel was easy to talk to about my issues.

Would not recommend, with a recommendation rating of 1

Reception service is extremely poor they never pick up your call when you need a booking with the doctor and when they do pick up they are rude and disrespectful.

Would not recommend, with a recommendation rating of 1

Seems like this Medical Centre is running without reception counter since Hardly ever answer call

Would not recommend, with a recommendation rating of 1

I was with them from last 16 years or more. Since new management arrived no body answer the phone and hardly get appointment when you are sick.
People at front dest are so rude don't know what is service means.

Would not recommend, with a recommendation rating of 1

If someone is suffering from pain and it is increasing, suggestion is given to increase the pain killer dose and live with this pain.

Contact Details

8:00 AM to 5:00 PM.

32 Dennis Avenue
Manurewa
Auckland 2102

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Street Address

32 Dennis Avenue
Manurewa
Auckland 2102

This page was last updated at 9:48AM on October 23, 2024. This information is reviewed and edited by Hillpark Family Medical Centre.