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Kowhai Clinic

General Practice (GP) Service, General Practice (GP) - Maternity

Subject: Important Announcement Regarding Changes in Kowhai Clinic

Dear valued Kowhai Clinic patients,

We write to you with important news regarding recent changes with Kowhai Clinic that may have caused some confusion. We understand the importance of clear communication and want to ensure that you have accurate information.

We want to emphasize that Kowhai Clinic is still fully operational during normal hours and
Dr. Shujaullah will continue to see patients.

HOURS: Mon/Tuesday 8:30am-6:00pm
Wed-Friday 8:30am-5:30pm
Saturdays 9:00am-12:00pm

* We are now also open on Saturdays from 9:00am-12:00pm to cater for our busy families who cannot see a medical professional on the weekdays.

Our dedicated team, including Nurse Sneh and our reception staff (Joanne, Schehera, Salima, and Neha) are committed to providing the same level of care and assistance you have come to expect from Kowhai Clinic.

We understand that changes in healthcare providers can be unsettling, and we want to assure you that your well-being is our top priority. If you have any concerns or questions, please do not hesitate to reach out to our reception team at (09) 4442098 or email us at reception@kowhaiclinic.co.nz and they will be more than happy to assist you.

Please also be informed that due to these changes, our ManagemyHealth Systems is currently down. We assure you that our IT team is working hard to get this fixed and we endeavor for this to be available for you to use from Monday next week.

We appreciate your understanding and continued trust in Kowhai Clinic. Thank you for allowing us to be part of your healthcare journey.

Regards,

Dr Shujaullah Kamali and the rest of the Kowhai Clinic Team

Services Provided

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

If there is a problem with your results, you will be contacted by the clinic. If you want your results, please phone the main clinic number, press 1 for the nurse, leave your name and number (spelling any difficult names) and what you require, and someone will return your call when they can.

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