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Mission Bay Doctors

General Practice (GP) Service

Today

8:00 AM to 5:30 PM.

Description

We are a family-centred surgery offering a full range of general practice services to you and your family.

Consultations are by appointment only and we reserve 10-15 appointment slots for urgent "on the day" or "afternoon only" appointments. Our standard consultation time is 15 minutes. After hours care is done by Homecare Medical Limited, to whom the phones are switched over each evening and for practice meetings. Existing patients may book standard appointments online using the MyIndici service or telephone our receptionists during office hours.

The practice is fully computerised so that all consultation notes, lab results, referrals, tasks and messages are done via computer; incoming typed or written mail is scanned into patients files. We can access broadband so that information can be sought during consultations and handouts given.

We are accepting new patients, however, we take only patients new to the district, and residing in our local area. Some of our doctors are not taking on new patients apart from family of current patients.

Mission Bay Doctors participate in Your Health Summary which gives other healthcare professionals a summary of important parts of your medical records when you need healthcare outside of your usual GP.  This could be in an emergency or out of hours.  Only authorised healthcare professionals can access the system and they must ask you for permission.  If you wish to opt off this service, please email your contact details to contact@yourhealthsummary.org.nz and advise that you do not want your information shared.

We recommend CareHQ as our preferred GP service for patients, after-hours or when we are unavailable. CareHQ is available 7 days a week 7am - 7pm. Find out more. 

Mission Bay Doctors patients recieve a $10.00 discount on CareHQ consultations. Simply enter the coupon code PRO-1 at the payment screen, to claim your discount.
Coupon code: PRO-1. 

Staff

We have 7 GPs in our practice (see details below under “Doctors”). All our GPs work part time.

We have 4 Practice Nurses, 1 Health Improvement Practitioner, 4 Receptionists, 1 Administrator and 1 Practice Manager; all work part time as well. 

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $40.50 $13.00
18 to 24 years $63.50 $19.50
25 to 44 years $79.50 $19.50
45 to 64 years $79.50 $19.50
65+ years $79.50 $19.50

Other services:
Nurse Consultation $50.00

Repeat Prescription $30.00

Urgent Prescription $35.00

CSC Prescription $19.50

Referrals from $30.00

Liquid Nitrogen from $35

ECG $75.00

Flu Vaccine (non eligible) from $35

Dressings from $20 

Hours

8:00 AM to 5:30 PM.

Mon – Thu 8:00 AM – 5:30 PM
Fri 8:00 AM – 5:00 PM

NOTE: Receptionists available to take calls from 7:30am on each workday.  And closes the door early when the last appointment for the day is finished.

After Hours Cover: Phone GP practice and follow instructions. You will be transferred to an after hours service who will direct you

Existing patients may book standard appointments online using My Indici portal.  

Recommended after-hours virtual provider: If it's after hours or if one of our doctors is not available, you can get a virtual GP consultation with a real doctor by using CareHQ, from 7am-7pm, 7 days per week. Find out more. 

Mission Bay Doctors patients recieve a $10.00 discount on CareHQ consultations. Simply enter the coupon code PRO-1 at the payment screen, to claim your discount. Coupon code: PRO-1. 

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Open 24 Dec (8:00 AM – 4:00 PM). Closed 25 Dec — 5 Jan. Open 6 Jan — 10 Jan.

Preferred urgent care clinic out of hours: White Cross Ascot - 24/7 Urgent Care.

Languages Spoken

English

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

  • Pfizer vaccine (12+ years) OR Pfizer booster (16+ years)
  • Child Pfizer vaccine (5-11 years)
  • Anyone currently eligible can access
  • Make an appointment

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. Minor Surgery is provided by some of the GPs; providing fast, competent removal of skin lesions. Other services include cosmetic work such as removal of moles and skin tags. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. Drs McClure, Shepherd and Hill can all do most minor surgical procedures.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Surgery is provided by some of the GPs; providing fast, competent removal of skin lesions. Other services include cosmetic work such as removal of moles and skin tags. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.  Drs McClure, Shepherd and Hill can all do most minor surgical procedures.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. The turnaround time for a prescription request is 24 hours. While it is convenient for patients to phone or email for prescriptions, we need to follow careful guidelines for safety reasons. You need to see your doctor at regular intervals, and the nurses or doctors may need to check various things before organising the script.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

The turnaround time for a prescription request is 24 hours. While it is convenient for patients to phone or email for prescriptions, we need to follow careful guidelines for safety reasons. You need to see your doctor at regular intervals, and the nurses or doctors may need to check various things before organising the script.  

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. All incoming lab results are read by the doctor requesting them or their assigned locum. It is not routine for a patient to be contacted if their results are normal. If the result is not normal the doctor or practice nurse will contact the patient in a timely manner (within 48hrs). If the result requires follow-up a task is set to remind the doctor or it is set as a recall. If the result is a product of a routine recall than the recall is appropriately adjusted i.e. as for cervical smears, colonoscopies, mammograms etc.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

All incoming lab results are read by the doctor requesting them or their assigned locum.

It is not routine for a patient to be contacted if their results are normal.

If the result is not normal the doctor or practice nurse will contact the patient in a timely manner (within 48hrs).

If the result requires follow-up a task is set to remind the doctor or it is set as a recall.

If the result is a product of a routine recall than the recall is appropriately adjusted i.e. as for cervical smears, colonoscopies, mammograms etc.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access

Disability Assistance

Wheelchair access

Contact Details

8:00 AM to 5:30 PM.

www.mbdrs.co.nz

Click Here to book an appointment online.

Book an appointment

10 Marau Crescent
Mission Bay
Auckland

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Street Address

10 Marau Crescent
Mission Bay
Auckland

Postal Address

P O Box 55009
Eastridge
Auckland 1146

This page was last updated at 11:26AM on December 10, 2024. This information is reviewed and edited by Mission Bay Doctors.