Orakei Health Services - General Practice
Primary Healthcare Service
8:00 AM to 6:00 PM.
GP practice - enrolled and casual patients
To ensure safety for all on the clinic premises during all Covid-19 Alert Levels, we require patients (existing and new) to contact our friendly reception on 09 578 0956 as your first point of contact and before visiting the clinic for any reason.
From there you will be contacted by one of our Doctors for treatment and care. If the Doctor requires you to come into the clinic for an assessment, they will book this appointment directly with you while they have you on the phone. Only one consult fee will be charged if the Doctor triages you on the phone and then has you come in to the clinic for assessment.
All patients who visit the clinic will be asked questions regarding Covid-19 symptoms by our friendly reception staff. It is critical that you answer honestly about any flu-like or respiratory symptoms (cough, fever, sore throat, shortness of breath). This will help to ensure the correct precautions are taken to keep you and our clinic staff safe.
Ōrākei Health provides Covid-19 testing Monday- Friday between 11am - 12pm and 2pm - 3pm to any enrolled and casual patients who have cold or flu like symptoms and/or require a Covid-19 test in line with an active case contact group or sub-group/s.
Testing for Travel
At Ōrākei Health, Covid-19 testing for patients with cold or flu like symptoms and/or Covid-19 active case contact group and sub-group/s will always take priority over any travel Covid swab.
Travel Covid-19 tests are only available on Monday, Tuesday and Wednesday between 11am - 12pm and 2pm - 3pm. We do not offer Covid-19 testing on any NZ public holiday.
Travel Covid-19 test appointments are only offered IF there is capacity from our clinical team on the day you require.
The cost of a travel Covid swab is a flat rate cost of $188 no matter your patient registration status with our practice.
The cost of the travel Covid swab must be paid before the practice will administer the swab. Contact the practice on 09 578 0956 for payment options and bookings.
Important note about Travel Covid-19 test result documentation:
In most cases, the Covid-19 test result documentation we receive from Labtests, that we onsend to patients, is sufficient to satisfy the requirements from Auckland airport and most country destinations.
However, there are some country destinations who have strict or more specific requirements for travellers to supply at their destination, before the respective country will grant entry into their borders.
The responsibility of getting the exact Covid-19 test result documentation sits wholly with the patient/traveller. We are of course happy to assist, where capacity allows, to administer the swab (within scheduled times above) and onsend the generic test result documentation we receive from Labtests to the travelling patient.
Any further documentation requirements, outside of the generic test results we receive, will have to be sorted directly by the travelling patient and Labtests.
Patients can contact Labtests' Results Enquiries team on: 09 574 7398. For more Labtests contact details, visit their website here: https://www.labtests.co.nz/contact-us/
If you get really stuck, call the Practice and we of course will assist as best we can.
Special support from our Practice Managers around 'hard to access' test result documentation may be available for Ngāti Whātua Ōrākei tribal members and whānau Māori & Pasifika living in and around our community. Please call the Practice and we will do our best to assist.
Ngā mihi nui,
The Ōrākei Health team
Ōrākei Health is proudly owned and operated by Ngāti Whātua Ōrākei. We have been operating for over 30 years to provide whānau health, wellbeing and community services.
We are based in Orakei/Mission Bay at Eastridge Mall with services ranging from general and family medical care, minor surgeries, immunisations and vaccinations to cervical smears and ECG heart checks.
We are open Monday to Friday from 8am to 6pm. To find out more click below and speak with our experienced and friendly team.
Enrolling new patients
This practice is enrolling new patients.
Enquiry in clinic to enrol.
Enrolled Patient Fees
|Under 14 years||Free|
Enrolled Mon - Fri
ACC consult under 14 years old
ACC consult children 14-17 years
ACC consult adults 18-64 years
ACC consults adults 65+
8:00 AM to 6:00 PM.
|Mon – Fri||8:00 AM – 6:00 PM|
Closed on weekends and Public Holidays - please call 09 578 0956 for more information about our opening hours.
Public Holidays: Closed on all public holidays.
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(09) 578 0956
(09) 578 0957
Within Eastridge Shopping Centre, Mission Bay.
Eastridge Shopping Centre
25/215 Kepa Road,
Eastridge Shopping Centre
25/215 Kepa Road,
PO Box 133243
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This page was last updated at 9:39AM on April 30, 2021. This information is reviewed and edited by Orakei Health Services - General Practice.