VISION
Honoa i te ora rawa – good health for all whānau
MISSION
To provide first class primary health services to enable under-served whānau to advance their well-being.
VALUES
Whanaungatanga (Connected as one)
- We promise that the people will know that they belong, feel safe and are a connected taonga of the clinic through strong whānau values.
- We will work in networks to be collaborative with each other, the people, whānau, the community and our stakeholders.
Manaakitanga (Cared for)
- We will encourage, support and care for the people ensuring that we are responsive to their needs and wellbeing.
Kaitiakitanga (Quality first)
- We will deliver quality care and safe conditions to the people and community, and always look to better and expand our services to benefit the people.
- We will promise to advocate for the people and the community.
Whakapono (Trustworthy)
- The people can trust us to deliver what we say we will and feel safe that their confidentiality is a priority.
Our general consultation time is 15 minutes, however to ensure the practice aligns to its vision and values, we will apply flexibility where required. We also aim to keep a whānau-centric and patient-centric approach in all that we do.
As at 1 February 2018, Ōtara Whānau Medical Centre (formerly Ōtara Union Health Centre) was bought out by new owners, a Māori kaupapa community NGO service known as Te Hononga o Tamaki me Hoturoa. A majority of the staff have remained the same with a couple of new additions/changes.
