Otara Whanau Medical Centre

100 Alexander Crescent, Ōtara, Auckland

Contact Details

Phone (09) 274 9135
Mobile 021 989 318 txt ONLY
Email owmc@whanaumedical.co.nz
Healthlink EDI: otaramed

Street Address

3/100 Alexander Crescent
Ōtara
Ōtara-Papatoetoe
Auckland 2023

Postal Address

3/100 Alexander Crescent
Ōtara
Auckland 2023

Covid-19 testing

Not provided

This practice is not currently providing COVID-19 testing. Please refer to a list of other testing services available.

Description

VISION
A primary healthcare provider that will deliver high quality, affordable and responsive services through respectful whānau values.

MISSION
Our mission is to ensure that the needs of individuals, whānau and the community are met through the provision of quality care, affordable and responsive healthcare services that have a focus on enabling long term wellness, empowerment towards a healthier living, and uphold respectful whānau values.

VALUES

Whanaungatanga (Connected as one)

  • We promise that the people will know that they belong, feel safe and are a connected taonga of the clinic through strong whānau values.
  • We will work in networks to be collaborative with each other, the people, whānau, the community and our stakeholders.

Manaakitanga (Cared for)   

  • We will encourage, support and care for the people ensuring that we are responsive to their needs and wellbeing.

Kaitiakitanga (Quality first)

  • We will deliver quality care and safe conditions to the people and community, and always look to better and expand our services to benefit the people.
  • We will promise to advocate for the people and the community.

Whakapono (Trustworthy)

  • The people can trust us to deliver what we say we will and feel safe that their confidentiality is a priority.

Our general consultation time is 15 minutes, however to ensure the practice aligns to its vision and values, we will apply flexibility where required. We also aim to keep a whānau-centric and patient-centric approach in all that we do.

As at 1 February 2018, Ōtara Whānau Medical Centre (formerly Ōtara Union Health Centre) was bought out by new owners, a Māori kaupapa community NGO service known as Te Hononga o Tamaki me Hoturoa. A majority of the staff have remained the same with a couple of new additions/changes. 

Staff

Our team is made up of: 

General Practitioners:

  • Dr Jame Te Whare - Monday to Thursday 
  • Dr Tamer Gamal El Din - Friday ONLY

Practice Manager:

  • Vanessa Wilcox


Practice Nursing Staff:

  • Silia Titiuti

Medical Receptionist/Administration staff: 

  • Gwen Stevenson
  • Jessica Waqalevu  

Health Improvement Practitioners and Health Coaches:

  • Gabrielle Joseph (Wednesday & Friday)
  • Sharnita Atam (Wednesday) 

Doctors

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 yearsFree up to and including 17-year olds
18-24 years$15
25-44 years$15
45-64 years$15
65+ years$15

GP Consult                                           $15

Nurse Practitioner (Maggie)              $15

Nurse Consult                                      $10

GP Consult Review                              $10

MATERNITY Initial                              $15

ACC Initial                                            $10                             

ACC Review                                        No Charge (conditions may apply)

 

CASUAL (Registered)                 $50                              Payment before Consultation

 

 

Additional Regular Charges

Driver’s License Medical                    $50                             

Prescription
(Processed within 48 hours)             $10 

Prescriptions     
(Processed same day)                       $15                        

Dressings                                            $10

ECG                                                      $10

Liquid Nitrogen                                  $10

 

Please note that costs for other services will be provided to you prior to receiving the procedure for example Unfunded Vaccinations etc. Please ask your GP, Nurse or one of the Reception Staff to clarify if any costs are involved for any alternative treatments.

Hours

Mon – Fri 9:00 AM – 4:00 PM

Clinic operating hours are Monday to Friday, 9am to 4pm

  • Appointments commence from 9am, with the last being 2:45pm.
  • We take booked appointments ONLY

We do not open on public holidays and weekends.

The clinic is closed on Thursday's between the hours 12.30pm - 2.00pm for staff meeting and training sessions, we apologise for any inconvenience during this time.

For assistance afterhours or outside the clinic's normal hours, please contact the White Cross on Station Road in Ōtāhuhu on Ph (09) 276 3000. You can also contact your nearest White Cross or Accident and Emergency Clinics.

Please contact Healthline for advice on 0800 611 116.

Alternatively, if it is an emergency then please dial 111 immediately.

 

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: White Cross Ōtāhuhu - Urgent Care.

Languages Spoken

English, Malay, Māori, Tongan

Services Provided

Immunisation
Adult and Child Medical Care
Minor Accident and Injury Care
Repeat Prescriptions
Lab Results
Liquid Nitrogen
Cervical Screening
ECG
Travel Health Advice

Website

otarawhanuamc.co.nz/

https://healthpoint.co.nz/gps-accident-urgent-medical-care/gp/otara-whanau-medical-centre/