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Paihia Medical Services

General Practice (GP) Service

Today

Description

We are a family centred surgery offering a full range of general practice services to you and your family.

Our surgery is located at Level 1, 76 Marsden Road, Paihia.

Staff
Our team is made up of 3 GPs (see details below under "General Practitioners") and:

Nursing Staff:

  • Sarah Waldron (Nurse Practitioner)
  • Renee Goldbert (Registered Nurse)
  • Helen Keys (Nurse Prescriber)
  • Cath Toomey (Registered Nurse)
  • Anna Truscott (Enrolled Nurse)

Receptionist: Val Bignell, Aquellah Faigama'a, Jessica Proctor-March, Talia King
Practice Manager: Rene Wilson

Staff

Dr Grace Alexander  - Book Open
Ranjeeta Matharu - Book Open
Dr Charlotte Duley - Book Closed
Dr Naomi Thompson  - Book Closed
Dr. Bronwyn Price - Book Closed

Doctors

How do I access this service?

Make an appointment

Call us on 09 402 8407 or email reception@paihiamedical.co.nz

Enrolled patients

Call us on 09 402 8407 or email reception@paihiamedical.co.nz

Enrolling new patients

Yes

This practice is enrolling new patients.

New Patients from Opua, Paihia, Waitangi, Haruru and Russell only that are not currently enrolled with a local practice

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $15.00 $15.00
18 to 24 years $29.50 $19.50
25 to 44 years $29.50 $29.50
45 to 64 years $29.50 $19.50
65+ years $29.50 $19.50

ENROLLED PATIENTS FEES

DOCTOR/NURSE PRACTITIONER/PRESCRIBER CONSULT

Age

Enrolled with CSC*

Enrolled without CSC*

0–13

$0.00

$0.00

14–17

$15.00

$15.00

18+

$19.50

$29.50

NURSE CONSULT

Age

Enrolled with CSC*

Enrolled without CSC*

0–13

$0.00

$0.00

14–17

$13.00

$13.00

18+

$15.00

$20.00

ACC CO-PAYMENT

Age

Enrolled with CSC*

Enrolled without CSC*

0–13

$0.00

$0.00

14–17

$13.00

$13.00

18+

$19.50

$29.50

ADDITIONAL SERVICES FOR ALL AGES

Service Provided

All Enrolled Patients

Repeat Prescription

$12.00 (24 - 48-hour process)

Urgent Prescription

$18.00 (Same Day)

Non-ACC Dressing

From $20.00

Blood Pressure

From $15.00

B12 Injection

From $15.00

ECG

$40.00 + Dr Visit

Nebuliser

$30.00 + Dr Visit

Cryotherapy

$40.00

Ear Suction

$60.00 ($20 assess)

Steroid Injection

$150.00 + Dr Visit

Crutch Hire

$20.00 + ($50 deposit)

Driver Medical

$50.00

Skippers Medical

$60.00

Dive Medical

$70.00

Travel Consult

$40.00

Spirometry

$45.00

Paperwork

From $10.00

MMH Emails

From $10.00

Home Visits

From $125.00

Minor Surgery

From $250.00

Punch Biopsy

From $150.00

Jadelle Implant

$175.00

Jadelle Removal

$175.00

IUCD Insertion

175.00

IUCD Removal

$29.50

Other Medicals

Depending on time

CASUAL PATIENT FEES

DOCTOR/NURSE PRACTITIONER/PRESCRIBER CONSULT

Age

Casual Patient no CSC*

Casual Patient with CSC*

0 – 13

$25.00

$15.00

14 – 17

$65.00

$60.00

18+

$100.00

$90.00

NURSE CONSULT

Age

Casual Patient

Casual Patient with CSC*

0 – 13

$15.00

$12.50

14 – 17

$55.00

$50.00

18+

$60.00

$55.00

ACC CO-PAYMENT

Age

Casual Patient

Casual Patient with CSC*

0 – 13

$0.00

0.00

14 - 17

$13.00

$13.00

18+

$39.00

$35.00

ADDITIONAL SERVICES FOR ALL AGES

 

Service Provided

All Casual Patient

Blood Pressure

$65.00

ECG

$65.00 + Dr Visit

Nebuliser

$65.00 + Dr Visit

Cryotherapy

$75.00

Ear Suction

$75.00 ($35 assess)

Steroid Injection

$150.00 + Dr Visit

Crutch Hire

$60.00 + ($50 deposit)

Skippers Medical

$110.00

Dive Medical

$110.00

Travel Consult

$130.00

Spirometry

$75.00

Non-ACC Dressing

From $70.00

Punch Biopsy

From $200.00

Minor Surgery

From $300.00

Jadelle Implant

$175.00 + Dr Consult

Jadelle Removal

$175.00 + Dr Consult

IUCD Insertion

$200.00 + Dr Consult

IUCD Removal

$100.00

INTERNATIONAL VISITOR FEES

DOCTOR/NURSE PRACTITIONER/PRESCRIBER CONSULT

Age

International Visitor

0–13

$150.00

14–17

$150.00

18+

$200.00

NURSE CONSULT

Age

International Visitor

0–13

$125.00

14–17

$125.00

18+

$125.00

ACC CO-PAYMENT

Age

International Visitor

0–13

$125.00

14–17

$125.00

18+

$125.00

ADDITIONAL SERVICES FOR ALL AGES

Service Provided

International Visitor

Blood Pressure

$125.00

ECG

$125.00 + Dr Consult

Nebuliser

$125.00 + Dr Consult

Ear Suction

$150.00 ($70 assess)

Steroid Injection

$150.00 + Dr Consult

Crutches

$150.00

Cryotherapy

$150.00

Dive Medical

$200.00

Travel Consult

$200.00

Spirometry

$150.00

Payment is due on the same day of your Appointment.

*During Normal Hours of 8:30am – 5:00pm Monday - Friday (excluding public holidays)

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free services and subsidised services (where patients pay a fee to cover some of the costs). We will always try to ensure all our patients benefit from any funded services that they are eligible for.

Providing health care services and running a medical centre comes at a cost, including wages, building costs and medical supplies. Some services and fees, while subsidised, are in place to cover these costs.

Free and subsidised care is only available to New Zealand citizens/residents and some people on working visas.

Ask our reception team if you think you may be entitled to a funded service for your visit.

Useful Information About Fees at Paihia Medical

·        Payment is due at time of consultation.

·        We are happy for you to set up a Weekly Automatic Payment (Enrolled Patients Only) Please talk to reception to set this up.

·        All casual and non-enrolled patients are required to pay in full prior to their appointment.

·        All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.

·        Medical consumables will be charged separately.

·        Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.

·        If you have a Community Services Card, you may be eligible for a reduced consultation fee. We may request to see your Community Services Card as proof.

NZ Funded Non-Enrolled Patient are as follows:

·        Not an Enrolled Patient with Paihia Medical

·        NZ residents/citizens

·        Locally based working people (proof maybe required from a current employment agreement from a local employer)

·        Living elsewhere in NZ but eligible for public health funding

Non-Resident (Overseas Visitors) fees are applied to the following

·        Patients who do not have NZ Residency/Citizenship

·         Patients who are not working and living locally

·        Patients who are not eligible for enrolment and public health funding

*CSC – Community Services Card

Hours

Mon – Fri 8:30 AM – 5:00 PM

After hours: We partner with Ka Ora Telecare to provide same day virtual GP appointments for enrolled patients, as an extension of our regular medical centre team.  

Ka Ora Telecare is available weekdays from 5pm to 8.30am and 24/7 weekends/public holidays. 

Click here to find out more and to register/book an appointment or call Ka Ora on 0800 252 672.

Phone GP practice and follow instructions. You will be transferred to an after hours service who will direct you

Public Holidays: Closed Northland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English, Cebuano

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations
  • Catch-up missed vaccinations
  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Enrolled Patients Only

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Enrolled Patients Only

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

  • Implant (Jadelle) inserts
  • IUD inserts
  • Implant (Jadelle) removal
  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. We use ManageMyHealth

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

We use ManageMyHealth

Ear Suction

Ear cleaning using microsuction, referrals on to further services if required. Microsuction is considered the safest way to remove ear wax and other debris within the ear canal.

Ear cleaning using microsuction, referrals on to further services if required. Microsuction is considered the safest way to remove ear wax and other debris within the ear canal.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Disability Assistance

Wheelchair access

Document Downloads

Parking

Parking is on the street, or main carpark on Williams Road

Contact Details

Level 1, 76 Marsden Road
Paihia
Northland 0252

Information about this location

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Street Address

Level 1, 76 Marsden Road
Paihia
Northland 0252

Postal Address

76 Marsden Road, Paihia, 0200

This page was last updated at 10:54AM on December 5, 2024. This information is reviewed and edited by Paihia Medical Services.