All staff are all so pleasant, kind & caring.

I have been left with a lasting negative impression of this GP practice.

I called to book my very first appointment while feeling unwell, and the receptionist I spoke to was both unhelpful and rude. Despite explaining that I needed to see a GP, she insisted that, because it was my first visit, I must also see a nurse. This requirement significantly delayed when I could be seen.

It’s baffling that such inflexibility exists even when a GP review is clearly needed, I was told I had to wait until a nurse was available. I called on a Tuesday for a non‑emergency issue (I simply needed a course of antibiotics) and was told the earliest appointment was Friday, purely because they had to “double book” me with a nurse.

Meanwhile, a family member of mine was able to get a same day appointment for a repeat prescription. The prioritisation here is astounding, and the receptionist’s attitude was appalling for a healthcare service.

I work in the healthcare industry and regularly coordinate with GP practices. Never have I encountered a receptionist so unwilling to help . It felt as though they were actively discouraging patients from being seen. Even when I suggested that the nurse appointment could be scheduled for another day, I was met with rudeness and complete inflexibility.

Very friendly and accessible. Can’t recommend enough

No doctors available when you feel sick. By appointment only and then you might be dead already.

The nurse, Debbie, was extremely rude, speaking on behalf of other patients in an inconsiderate manner.

every time I try to make an appointment I always get told to go to urgent care or if I can’t afford that then go to the hospital as they don’t have any and the walk in clinic is not open