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North Auckland > GPs / Accident & Urgent Medical Care > ProCare >

Te Puna Hauora o te Raki Paewhenua - Health & Social Services

General Practice (GP) Service, Kaupapa Māori

Today

58A Akoranga Drive, Northcote, Auckland

Covid-19 testing

GP practice - enrolled and casual patients

This practice provides Covid-19 testing to enrolled and casual patients. Please call the practice for more information.

Assisted RATs for priority populations

Priority populations are groups that have experienced adverse impacts or are considered at higher risk of the effects from COVID-19 outbreaks in New Zealand. They include Māori and Pacific communities and those living with disabilities.

Please view the Ministry of Health - COVID-19 Rapid Antigen Testing Guide: https://www.health.govt.nz/system/files/documents/pages/covid-19-rapid-antigen-testing-guide-20feb22.pdf

Description

Please note: our Birkdale clinic is temporarily closed.

Te Puna Hauora serves clients from Devonport to Whangaparaoa (& Wellsford). Within these areas there exists a considerable population of people who traditionally suffer from health inequalities i.e. people with lower socio-economic status, Māori, Pacific Islanders, immigrant and refugee groups etc. People within these groups tend to have ongoing issues with their health and wellbeing - physical, mental, and social.

Te Puna was established as a Māori Health provider to address these issues by providing high quality, accessible and affordable care and support. An alternative to ‘mainstream’ services, Te Puna has grown remarkably and currently has over 7000 enrolled clients.
 

Our Mission Statement

Committed to support people, children, young persons and their families, to make informed choices to regain their dignity (mana) and to provide a health service by staff who care and commit their collective knowledge and skills to the kaupapa. The efforts of Te Puna Hauora services are underpinned in nga Tika, Pono, and Aroha.


Our Vision Statement

Our vision is to make New Zealand a better place for our children and our children's children. To strive for equality and fairness, working in partnership with friends and allies who share our values, creating our own success, with skill and passion.

Celebrating difference, nourishing opportunities for action, and being leaders in everything we do.

 

He aha te mea nui – he tangata, he tangata, he tangata

What is important - it is people, it is people, it is people

He aha te huarahi – I runga, I te TIKA, te PONO, me te AROHA

What is the pathway - it is doing what is right with integrity and passion

 Services:

GP

Practice Nursing

Mobile Nursing (DSM)

Tamariki Ora/ Well Child Service

Whānau/ Family Support

Healthy Lifestyle Service

Podiatry Service

Midwife

Dietitian

Allied Support

Community Support Service

Transport Service

Pharmacy (Alliance)

Dental Service (Alliance)

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Te Puna Hauora - Funded Patient Fees

Under 14 yearsFREE
13-17 years with school ID$13
18-24 years$19.50
25-44 years$19.50
45- 64 years$19.50
65+ yearsFree

Hours

58A Akoranga Drive, Northcote, Auckland

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: Shorecare Urgent Care Smales Farm.

166 Birkdale Road, Birkdale, Auckland

Our Birkdale clinic is temporarily closed

Public Holidays: Closed on all public holidays.

Preferred urgent care clinic out of hours: Shorecare Urgent Care Smales Farm.

Covid testing hours - for GP practices, if hours differ to standard hours

58A Akoranga Drive, Northcote, Auckland

Mon – Fri 9:00 AM – 4:00 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

166 Birkdale Road, Birkdale, Auckland

Temporarily Closed. 

Public Holidays: Closed on all public holidays.

Languages Spoken

Arabic, Cantonese Chinese, Chinese, English, Filipino, Hindi, Ilocano, Mandarin Chinese, Māori, Taiwanese

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Privately funded vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Minor injuries

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor injuries

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. You can request a repeat prescription over the telephone (09-489 3049), using the Patient Portal ManageMyHealth or in person at the clinic. A nurse or doctor will contact you back for further details. Please allow at least 24 hours notice. How do I know if the repeat prescription is ready? We will notify via text, or call. We will also notify you if you need to see a doctor, prior to getting a repeat prescription.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

You can request a repeat prescription over the telephone (09-489 3049), using the Patient Portal ManageMyHealth or in person at the clinic. A nurse or doctor will contact you back for further details.

Please allow at least 24 hours notice.

How do I know if the repeat prescription is ready?

We will notify via text, or call. We will also notify you if you need to see a doctor, prior to getting a repeat prescription.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Provides blood tests on site for funded patients.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Provides blood tests on site for funded patients.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. Must see GP for initial treatment.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Must see GP for initial treatment.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit This service is free of charge if conducted by our practice nurse.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

This service is free of charge if conducted by our practice nurse.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Only requested by GP or private specialist (fee applies).

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Only requested by GP or private specialist (fee applies).

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Advice / Immunisations

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Booking with GP is essential.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Booking with GP is essential.

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

  • Telehealth consultations for enrolled patients only
  • In person consultation preferred, but virtual consultation provided as required

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Disability Assistance

Wheelchair access, NZ sign language interpreter

Website

Contact Details

This page was last updated at 5:08PM on February 15, 2024. This information is reviewed and edited by Te Puna Hauora o te Raki Paewhenua - Health & Social Services.