Pimlico Building, 10 Turua Street, Saint Heliers, Auckland
Contact Details
Phone (09) 575 9491 Email info@sh.thedoctors.co.nz Healthlink EDI: thedrsth
Phones are 8.10am - 4.45pm
Street Address
Level 1 Pimlico Building 10 Turua Street Saint Heliers Auckland 1071
Postal Address
Level 1 Pimlico Building 10 Turua Street Saint Heliers Auckland 1071
Description
From the moment you join our general practice, we use all our knowledge, skill, and experience to provide you and your family with the highest quality healthcare. We are committed to working with you to keep you healthy, diagnose illnesses, and provide the best possible treatment.
Our doctors and nurses are highly trained and specialised in all aspects of primary healthcare. We use information technology designed for New Zealand general practices, ensuring your medical records are clear, up-to-date, and comprehensive - helping your doctor maintain an ongoing relationship with you.
Staff
Nursing Staff: Gayle (Nurse Lead), Ellen, Robyn, Jane, Kathy, Fabienne, Julie and Tessa
HCA: Lily and Justine
Receptionists: Puspha, Kimberley, Andrea, Cathy, Jude, Selena, Jay
Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.
Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand has reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.
Useful Information About Fees at The Doctors
Payment is due the day of consultation or service - prior to your appointment.
Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
Medical consumables will be charged separately.
Weekends, afterhours and public holidays will incur additional fees
Accounts may only be set up with the approval of the Medical Centre Manager.
Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
Normal consultation charges apply to Virtual or Phone Consultations.
Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
If not paid in full an additional $10.00 fee will be charged for all age groups
Hours
8:00 AM to 5:30 PM.
Mon – Fri
8:00 AM – 5:30 PM
Please note our reception phones are diverted to after hours service at 4.30pm. This is a phone service answered by a nurse who can help with urgent medical advice.
Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct). Christmas: Open 22 Dec — 24 Dec. Open 24 Dec (8:00 AM – 1:00 PM). Closed 25 Dec — 4 Jan. Open 5 Jan — 9 Jan.
