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West Auckland > GPs / Accident & Urgent Medical Care > National Hauora Coalition >

Westview Medical Centre

General Practice (GP) Service

Reviews

Would not recommend, with a recommendation rating of 1

Lupa* I'm not sure how to spell it she wouldn't help with that, the receptionist was very rude and aggressive towards me. Has no patients and was very unpleasant to tall to. I would like to make a formal complaint please, I have asked for a manager and received no help sadly.
I will provide all information needed through recorded phone calls and my personal email. Please get back in contact with me as soon as possible to resolve this issue.
Thank you.

Kia ora, Please email westview@westview.co.nz with your contact details, as the reviews are anonymous.
Thanks, Westview Medical Centre Manager

Would not recommend, with a recommendation rating of 2

I made a phone call on Thursday evening. The receptionist was very businesslike, and the only words I heard were "Westview Medical Centre," "date of birth," and "name." Finally, she did explain in a sentence how to receive the medication.

There were no responses like "yes" or "of course" to my inquiries. It felt very cold, and I felt like I wasn't being treated as a person, which made me sad.

It's probably my fault for calling on Thursday evening and giving her one more task before she left. I recommend calling in the morning.

Would recommend, with a recommendation rating of 4

Good surgery and doctors but wait times for appointment are silly now. 1 week to get an appointment, used to be same day.

Would recommend, with a recommendation rating of 5

We love Westview. Always willing to go the extra mile when I need my daughter seen. Their nurses are amazing. Highly recommend +++

Would not recommend, with a recommendation rating of 1

My father-in-law visited for a work capacity medical certificate, because he could no longer see clearly due to his glaucoma. He’s lived with glaucoma for a long time with keeping his full time job but now in his 60’s and took a near miss at work to finally decide to stop working for his safety. A specialist also recommended that he is unfit to work, but the GP at this clinic seems to know more and since she was recommending him for upskilling to WINZ? Her comment was very ignorant and clearly lacks of empathy to someone who regularly bump and trip on himself. We definitely don’t recommend this clinic.

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5 Glendale Road
Glen Eden
Auckland 0602

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Street Address

5 Glendale Road
Glen Eden
Auckland 0602

Postal Address

5 Glendale Road
Glen Eden
Auckland 0602

This page was last updated at 3:33PM on December 16, 2024. This information is reviewed and edited by Westview Medical Centre.