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City Doctors White Cross

Primary Healthcare - Accident & Medical Service, Primary Healthcare


8:00 AM to 8:00 PM.

Covid-19 testing

Urgent Care Clinic

This urgent care clinic provides Covid-19 testing. Please call the clinic on 06 355 3300 for more information.

Testing for International Travel

This clinic provides pre-departure testing for people who are travelling. Please call to book an appointment.


City Doctors White Cross provides comprehensive urgent care services for accidents and illnesses 7 days a week. We can also be your family doctor, providing care for you and your whānau by appointment from Monday to Friday.

We’re the medical clinic near you that’s open every day – so you can get medical help quickly and we have onsite X-ray equipment available for fracture management. 

It’s easy and convenient to see us. For urgent care, you can simply walk in. For a family doctor visit, enrolled patients can book an appointment. We are located on Victoria Avenue near major roads and public transport. Parking is available.

City Doctors White Cross is ACC accredited, so you can be assured of receiving the highest quality care for injuries.


Our team is made up of GPs (see details below under “General Practitioners”) and Clinic Manager: Philnie Elvin, Nurse Practicitioners, Nursing Staff and Receptionists: 

How do I access this service?

Contact us, Make an appointment, Walk in

Enrolling new patients


This practice is not currently enrolling new patients.

Please contact the reception team on 06 3553300 re your interest to enrol with City Doctors White Cross Ltd as this is…



Monday to Friday

8am - 5pm - 14 yrs & over 

8am - 6pm    0 - 13 years 

Medical Consultation   0-5 years 6-13 years 14-17 years 18+ years 
  Enrolled plus CSC Free Free $13.00 $19.50
  Casual plus CSC $35.00 $45.00 $55.00 $60.00
  Enrolled Free Free $36.00 $43.50
  Casual  $45.00 $55.00 $75.00 $85.00
Injury Consultation (covered by ACC) Enrolled/Casual plus CSC Free Free $13.00 $19.00
  Enrolled /Casual Free Free $28.00 $38.00

Nurse Consultation $ 25.00                                Overseas Visitors    $110.00 

Maternity - Consultation Fees Apply                 Material charges will apply to all ages                          


After Hours Fees, Weeknights  5pm-8pm  14yrs and Over , 6pm-8pm  0-13yrs 

Weekends and Public Holidays  8am-8pm   

*A surcharge of $20.00 for non-eligible patients apply for public holidays 

*Eligible: ( CSC=Community Services Card) 

Medical Consultation   0-5 years 6-13 years 14-17 years 18+ years
  Enrolled plus CSC Free Free $65.00 $ 85.00
  Casual plus CSC Free Free $80.00 $100.00
  Enrolled Free Free $70.00 $ 90.00
  Casual  Free Free $90.00 $110.00
Injury Consultation Enrolled/Casual  Free Free $35.00 $45.00

Overseas Visitors    $140.00 

Maternity - Consultation Fees Apply                  Material charges will apply to all ages                          


8:00 AM to 8:00 PM.

Mon – Sun8:00 AM – 8:00 PM

City Doctors White Cross will be closed on Christmas Day, 25 December 2022. For Urgent Care needs on this day only, contact The Palms Medical Centre, 445 Ferguson Street, Palmerston North: 06-3547737

Urgent Care Walk-In Clinic (no appointments needed).   Open  8am-8pm 7 days including Public Holidays
GP Clinic for enrolled patients by appointment.   Open 8am-5pm Monday-Friday.  Closed weekends & Public Holidays

Public Holidays: Closed Matariki (14 Jul). Open Labour Day (24 Oct), Wellington Anniversary (23 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).

Languages Spoken

Afrikaans, Dutch, English, French, German, Hindi, Mandarin Chinese, Māori, Punjabi, Tagalog

Services Provided

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Telehealth Consultation

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Wheelchair Access


Online Booking URL

Contact Details

8:00 AM to 8:00 PM.

Book an Appointment

22 Victoria Avenue
Palmerston North
Manawatu-Wanganui 4410

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Street Address

22 Victoria Avenue
Palmerston North
Manawatu-Wanganui 4410

This page was last updated at 7:03AM on June 1, 2022. This information is reviewed and edited by City Doctors White Cross.