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Wairarapa After Hours Service
Accident & Urgent Medical Care (A&E) Service
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Description
WAIRARAPA AFTER HOURS is an urgent care service only.
The service is run on behalf of all the Wairarapa Medical Practices, and Doctors and Nurse Practitioners from these Practices work on a rotating roster. It provides urgent medical care to all Wairarapa and out of town patients. You do not have to be enrolled in a Wairarapa Practice to use this service. Please see fees list below.
Please note: Whilst the service operates from the Masterton Medical building at 4 Colombo Road it is a separate service. Masterton Medical is not open after hours. No Masterton Medical business can be undertaken whilst the After Hours service is running.
Wairarapa After Hours is open weekends and public holidays: 9am-5pm. Please call first before attending the service. (Christmas day is an on call system only - see below)
Staff
Wairarapa After Hours staff are provided by the seven Waiararapa Practices on a rotating basis.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
How the Wairarapa After Hours service works:
Please call first on 06 370 0011 and speak to our friendly staff. You will then be given an approximate time to attend. By calling first you will be advised the best time to attend the service which can help reduce the time you need to spend in the waiting room. Phone consults can be offered in some circumstances. Please be aware that as this is an urgent care service, patients are seen in order of urgency (relative to symptoms) rather than order of arrival. Wait times can vary depending on demand and urgency of symptoms.
Please note:
- This service is not funded, so there is a fee charged for seeking advice as well as for appointments.
- There is no charge for a triage phone call that results in you then coming in to see the doctor.
- If you feel you have been charged incorrectly, please contact us as soon as possible.
ALTERNATE AFTER HOURS OPTIONS
Unsure if you need urgent in person medical care? Click here to seek free online advice from Healthify about the best option for your medical needs.
There are several other options for afterhours medical care in the Wairarapa. These include:
Online GP Appointments:
We partner with Practice Plus to provide same day virtual after-hours GP appointments for both enrolled and unenrolled patients in the comfort of your own home. Virtual appointments are suitable for those conditions that do not need a physical examination.
Practice Plus is available weekdays 9am-10pm and weekends/public holidays 8am-8pm.
Click here to find out more and to register/book an appointment.
Pharmacy:
Your local pharmacist can provide advice on a wide range of health conditions. They also offer a number of services in store including immunisations, blood pressure checks, emergency contraception, and treatments for eye and urinary tract infections. Most pharmacies in the Wairarapa are open Saturday mornings with two pharmacies in Masterton opening the whole weekend and on public holidays.
Click here to see a list of Pharmacies in the Wairarapa, their contact details, opening hours, and how they can assit you with your medical needs.
Healthline:
A lot of illnesses such as colds, flu and gastro can be treated at home. You can call Healthline on 0800 611 116 for free medical advice 24 hours a day.
Click here to be directed to the Healthline website for further information.
Emergency Care:
If it's a life-threatening emergency, call 111.
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Feedback and complaints regarding the service
If you would like to provide feedback or a complaint please click here
Enrolling new patients
Fees
Wairarapa Enrolled patient fees
Age Range | Without CSC | With CSC |
---|---|---|
Under 6 years | Free | Free |
6 to 13 years | Free | Free |
14 to 17 years | $45.00 | $45.00 |
18 to 24 years | $45.00 | $45.00 |
25 to 44 years | $90.00 | $45.00 |
45 to 64 years | $90.00 | $45.00 |
65+ years | $90.00 | $45.00 |
(Fees current as of 2nd September 2024)
**It is a condition of service that patients are to pay before they see the nurse or doctor**
A subsidy applies to Wairarapa enrolled patients who hold a Community Services Card (CSC) and ACC consultations. Prices are displayed on the fees board in the waiting room.
Casual Fee (Unenrolled & patients enrolled in a practice outside of the Wairarapa) - $105.00
Visitor to New Zealand Fee - $155.00
Hours
Sat – Sun | 9:00 AM – 5:00 PM |
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National Public Holidays: 09:00 - 17:00
Wellington Anniversary Day: 09:00 - 17:00
Christmas Day: 09:00 - 17:00 (Doctor on call only - please ring Healthline first)
Outside of the listed hours, please phone Healthline on 0800 611 116
Public Holidays: Open on all public holidays outside the Christmas period The following public holidays differ to standard opening hours: Wellington Anniversary (20 Jan, 9:00 AM – 5:00 PM), Waitangi Day (6 Feb, 9:00 AM – 5:00 PM), Good Friday (18 Apr, 9:00 AM – 5:00 PM), Easter Monday (21 Apr, 9:00 AM – 5:00 PM), ANZAC Day (25 Apr, 9:00 AM – 5:00 PM), King's Birthday (2 Jun, 9:00 AM – 5:00 PM), Matariki (20 Jun, 9:00 AM – 5:00 PM), Labour Day (27 Oct, 9:00 AM – 5:00 PM).
Christmas: Closed 23 Dec — 25 Dec. Open 26 Dec (9:00 AM – 5:00 PM). Closed 27 Dec. Open 28 Dec — 29 Dec. Closed 30 Dec — 31 Dec. Open 1 Jan (9:00 AM – 5:00 PM). Open 2 Jan (9:00 AM – 5:00 PM). Closed 3 Jan. Open 4 Jan — 5 Jan. Closed 6 Jan — 10 Jan.
Preferred urgent care clinic out of hours: Wairarapa After Hours Service.
Services Provided
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Disability Assistance
Wheelchair access
Travel Directions
The Wairarapa After Hours service is run from the Masterton Medical building at 4 Colombo Road. Please follow these signs when you turn off Colombo Road.
Parking
There is plenty of onsite parking
Contact Details
4 Colombo Road
Lansdowne
Masterton
Wairarapa 5810
Street Address
4 Colombo Road
Lansdowne
Masterton
Wairarapa 5810
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This page was last updated at 3:59PM on December 5, 2024. This information is reviewed and edited by Wairarapa After Hours Service.