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Bettr - 24/7 Online GP Services
Virtual Care Clinic Service
Today
12:00 AM to 12:00 AM.
Description
Bettr is the online doctor service from New Zealand's largest primary healthcare provider, Tāmaki Health. Our online doctors and nurses are available 24/7 to anyone in New Zealand, providing access to a wide range of health services.
You can choose your type of consultation - either video chat by video or audio (phone) - then just choose your clinician and a time that suits you. No waiting and no app to download.
See our FAQ here.
Staff
- Nurse Practitioner: Babade Bamidele
- Nurse Practitioner: Sylvia Russell
Doctors
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Dr Lauren Anderson
General Practitioner
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Dr Zunaira Arshad
General Practitioner
-
Dr Fazlus Chowdhury
General Practitioner - Vocationally Registered
-
Dr John Cook
General Practitioner - Vocationally Registered
-
Dr Abhi Gotadki
General Practitioner
-
Dr Paul Hutchison
General Practitioner
-
Dr Mohammed Jabir
General Practitioner - Vocationally Registered
-
Dr Kala Jayavant
General Practitioner - Vocationally Registered
-
Dr Daniel Kim
General Practitioner
-
Dr Uday Kulhalli
General Practitioner - Vocationally Registered
-
Dr Karina McCaffer
General Practitioner - Vocationally Registered
-
Dr Mohamed Osman
General Practitioner
-
Dr Sesha Prasad
General Practitioner - Vocationally Registered
-
Dr Raj Shekar
General Practitioner
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Dr Matthew Smith
General Practitioner, Urgent Care Physician
-
Dr Reshma Thota
General Practitioner - Vocationally Registered
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Dr Premkumar Vembudayan
General Practitioner - Vocationally Registered, Urgent Care Physician
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Anyone can access
Casual (not enrolled) patients
Enrolled patients
Make an appointment
Make your booking here. Choose a doctor, date and time, enter some personal details, then make payment and your booking is confirmed.
For your consult you’ll need a smartphone, tablet, or laptop with a camera and a good internet connection.
- Follow the link in the email or text message we send you.
- Tap the link and join the virtual waiting room.
- The clinician will admit you, and your consultation begins.
- Your consultation lasts up to 10 minutes.
Enrolling new patients
Yes
This practice is welcoming new patients to enrol.
If you live in Auckland, Palmerston North or Christchurch and enrol with a GP clinic in the Tāmaki Health network, you can access Bettr online doctors for the lower enrolled patient fee. Enrol for cheaper consults here
Fees
Enrolled Patient Fees
| Age Range | Without CSC | With CSC |
|---|---|---|
| Under 6 years | Free | Free |
| 6 to 13 years | Free | Free |
| 14 to 17 years | $45.00 | $25.00 |
| 18 to 24 years | $45.00 | $25.00 |
| 25 to 44 years | $45.00 | $25.00 |
| 45 to 64 years | $45.00 | $25.00 |
| 65+ years | $45.00 | $25.00 |
CSC: Community Services Card
| Age Range | Without CSC | With CSC |
| Under 14 years | $30.00 | Free |
| 14 to 17 years | $55.00 | $30.00 |
| 18+ years | $79.00 | $30.00 |
Visitors to NZ: $250.00
$10 surcharge for appointments between 10pm and 8am, and on public holidays (excludes Under 14 enrolled and CSC dependants).
Find more information about our pricing here
Fees and Charges Categorisation
Fees apply, Free
Hours
12:00 AM to 12:00 AM.
| Mon – Sun | midnight – midnight |
|---|
Our online doctors and nurses are now available 24/7.
Languages Spoken
English
Services Provided
This service is part of Health NZ's National Online GP Care programme, giving whānau 24/7 access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
This service is part of Health NZ's National Online GP Care programme, giving whānau 24/7 access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
This service is part of Health NZ's National Online GP Care programme, giving whānau 24/7 access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.
While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
- Telehealth consultations - anyone can access
- Video consultations
- Phone consultations
A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Ongoing ACC and injury care
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. Ongoing ACC and injury care
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Ongoing ACC and injury care
Online Booking URL
Website
Contact Details
Bettr
Central Auckland
12:00 AM to 12:00 AM.
-
Phone
(09) 302 1088
Website
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This page was last updated at 10:01AM on November 26, 2025. This information is reviewed and edited by Bettr - 24/7 Online GP Services.