• Telehealth consultations - anyone can access
• Video consultations
• Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

A primary care medical practice is far more than a place to go when you are feeling unwell and needing a quick cure. The medical staff are able to help children and adults of all ages with a range of physical and emotional difficulties. Staff are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. They are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Each primary care medical practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Service types: Adult and child medical care.

• Menopause
• Contraception (birth control) advice
• STD checks (Sexually transmitted disease)
• Pregnancy testing
• Male sexual health

Sexual and reproductive health services including sexual health screening, information and birth control.

• Cosmetic injectables

Cosmetic medicine services may include treatments such as cosmetic Botulinum Toxin injections, dermal filler, and laser skin therapy.

Our Specialist Pain Medicine Physician, Dr Buzz Burrell, is available Thursdays and Fridays to consult private chronic pain patients either via telehealth or in person consultatiions.

• Adult ADHD Medication Initiation
• Adult ADHD Assessment and Diagnosis

Our practice has practitioners who can assess and diagnose adults with Attention Deficit Hyperactivity Disorder (ADHD) and/or initiate medication treatment.

Read more about the new ADHD diagnosis and prescribing rules here: Changes to ADHD prescribing rules from 1 February 2026 | Ministry of Health NZ.

Please note:

• This service is provided only by practitioners with a specialist interest in ADHD who have completed specific training. Not all GPs or Nurse Practitioners at our practice offer this service.
• Diagnosis and treatment initiation will require extended or multiple appointments, and additional charges will apply.
• This service is for adult (18 years old and over) ADHD diagnosis and treatment only
• This service may not be suitable for all patients.

This service is part of Health NZ's National Online GP Care programme, giving whānau 24/7 access to a doctor or other health professional by video – no matter where you live or whether you’re enrolled with a GP.

A patient portal is a secure online tool provided by primary care medical practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.

Management of pain problems may require manual therapies, pharmacotherapy, referral to allied health professionals including physiotherapists, osteopaths, chiropractors, psychologists, psychiatrists, occupational therapists and physicians, ACC programmes etc.

Acute pain problems should be aggressively treated so as to prevent chronicity which may have profound effects on the patient and family.