Waitakere Hospital
55-75 Lincoln Road
Henderson
Waitakere
Auckland
North Shore Hospital
Shakespeare Rd
Takapuna
North Shore
Auckland
www.healthpoint.co.nz
Paediatrics & Newborn Services | Waitematā | Te Whatu Ora
Street Address
Contact Details
General enquiries 09 839 0000 (Main switchboard, WDHB)
Paediatric clinic bookings 09 837 8870 (phone)
Paediatric (Child Health) Outpatient Clinics - Waitakere and North Shore Hospitals + Community Locations
In the Paediatric (Child Health) outpatient clinics, we offer care for children and young people up to 15-years-old provided by the specialist doctor for children (Paediatrician) or nurse specialist.
Child Health at Waitemata provides care for children up to their 15th birthday, after which care is provided through the adult healthcare services. However in some cases, a young person who has had a long relationship with the Child Health team may be cared for under our services until they transition to adult care.
The clinics visits are usually in person (face to face). Some appointments can be done by telehealth (Zoom or phone call), which can save you time and travel. Please call our booking clerk team 09 837 8870 if you would like to request this.
How does my child get referred to the paediatric clinic?
If you have a concern about your child, see your family doctor (GP) for a review. Your GP may refer them to the children’s health (Paediatric) service for advice or a clinic visit.
Some children are referred to clinic after being seen by doctors at Emergency Care clinics.
How soon will the appointment be?
Children are offered appointments based on when we receive the referral and how urgent the issue is, according to the information given by your general practitioner (GP).
Some more urgent appointments may happen within a few weeks. Non-urgent appointments happen within 3-4 months.
You will receive an appointment letter by email or regular mail. You will also get a text reminder if we have your phone number.
If you are concerned that your child needs a more urgent appointment, please see your general practitioner GP, who can review the condition and notify us if needed.
Where are the clinics located?
We have clinics at North Shore and Waitakere hospitals and community locations. We will try to book your appointment close to home.
Your appointment letter will say where the clinic is.
Waitemata DHB Paediatrics Clinic Locations
How do I change or cancel my child's appointment?
If you need to change or cancel your appointment, please call 09 837 8870
HOW TO PREPARE FOR THE CLINIC:
Who should come to the appointment?
Your child should come to the clinic with you. You are welcome to bring family/ whānau members or a support person, if you would like
What should I bring with me?
- Any papers you have about your child’s health (such as your child’s Well Child Book)
- Any medicine your child is taking (or photos of medicine that is kept in the refrigerator)
- A list of your questions and concerns
Contact our booking team on 09 837 8870
If you would like to:
- Change or cancel your appointment
- Request to have this appointment via telehealth (Zoom or phone call), which can save you time and travel
- Access Interpreter service
https://healthpoint.co.nz/public/paediatrics/paediatrics-newborn-services-waitemata-te/