Mapu Maia (Pasifika Gambling Support Services)

15 Jack Conway Avenue, Manukau, Auckland

Contact Details

Phone 0800 21 21 22
Email help@mapumaia.nz

Street Address

Ground Floor, 15 Jack Conway Avenue
Manukau
Ōtara-Papatoetoe
Auckland 2104

Description

Mapu Maia provides a holistic service to individuals, families and communities that is culturally appropriate and effective. We offer free, professional and confidential counselling services and education.

We are able to meet you where you feel most comfortable, whether that is in our offices or in your home. Our experienced and qualified staff work with you and your family and can provide language support in English, Samoan and Tongan.

Staff

Mapu Maia consists of qualified, experienced and compassionate counsellors and health professionals delivering services to Pasifika communities across our clinical and community engaging teams. Staff are proud advocates for Pasifika wellbeing, committed to empowering individuals, promoting healthy lifestyles and choices, and navigating obstacles to meet Pasifika community needs. 

Fees and Charges Categorisation

Free

Fees and Charges Description

Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.

This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.

Our public health service offers free presentations and workshops for community and professional groups.

Donations are welcome. We are a registered charity.

Hours

Mon – Fri 8:30 AM – 5:00 PM

Mapu Maia can be contacted via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia

Public Holidays: Closed Wellington Anniversary (19 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 23 Dec. Closed 24 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.

Languages Spoken

English, Samoan, Tongan

Programmes

Talatalanoa – Counselling

At Mapu Maia, we aim to provide services that are accessible to Pacific peoples. We deliver Talatalanoa in English, Samoan and Tongan. We can also provide services in the home for the individual, couples, family groups, peer support and clinical groups. We deliver clinical interventions (talatalanoa) in English, Samoan and Tongan. We can also provide at-home services for individuals, couples, family groups, peer support and clinical groups.

Programme Areas

Helplines / e-mental health, Alcohol or drug addiction, Gambling harm, Other addictions, Pasifika

Programme Type

Alcohol or drug counselling and support, Gambling harm counselling, Gambling harm helpline, Other addictions counselling and support, Pasifika alcohol or drug addiction, Pasifika gambling harm, Peer support (alcohol or drug)

Regions

MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email  or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services. 

  • Referral Form (DOCX, 188.9 KB)

    A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency.

Description

At Mapu Maia, we aim to provide services that are accessible to Pacific peoples. We deliver Talatalanoa in English, Samoan and Tongan. We can also provide services in the home for the individual, couples, family groups, peer support and clinical groups.

We deliver clinical interventions (talatalanoa) in English, Samoan and Tongan. We can also provide at-home services for individuals, couples, family groups, peer support and clinical groups. 

Freephone - 0800 21 21 22

Contact our phone line for free, non-judgemental support if you are concerened about your own or someone else's gambling behaviour or need guidance to the right service for you.

Programme Areas

Helplines / e-mental health, Gambling harm, Other addictions, Pasifika

Programme Type

Gambling harm helpline, Other addictions counselling and support, Pasifika gambling harm

Regions

MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury, Wairarapa

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email  or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services. 

Description

Contact our phone line for free, non-judgemental support if you are concerened about your own or someone else's gambling behaviour or need guidance to the right service for you. 

Multi Venue Exclusion

Mapu Maia can assist individuals in applying for a multi-venue exclusion.

Programme Areas

Gambling harm, Pasifika

Programme Type

Pasifika gambling harm, Venue exclusion for problem gamblers

Regions

MidCentral, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Central Auckland, Canterbury

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email  or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services. 

Description

Mapu Maia can assist individuals in applying for a multi-venue exclusion.

Health Promotion

We engage with our Pacific community to raise awareness a bout mental health, addictions, and gambling harm. We deliver outreach programmes and presentations for community groups, education providers, health and social services.

Programme Areas

Gambling harm, Pasifika

Programme Type

Pasifika gambling harm, Workforce training (gambling harm)

Regions

MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Process

Public Health | Mapu Maia

Description
We engage with our Pacific community to raise awareness a bout mental health, addictions, and gambling harm. We deliver outreach programmes and presentations for community groups, education providers, health and social services.
Ta'iala - Village Connectors

We strive to empower our communities through connecting them with specialised social services, ensuring they get access to the support and resources they need.

Regions

MidCentral, Hawke's Bay, South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Canterbury

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email  or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services. 

Description

We strive to empower our communities through connecting them with specialised social services, ensuring they get access to the support and resources they need.

Disability Assistance

Wheelchair access, Mobility parking space, Quiet, low sensory environment, Support to make decisions, Assistance to move around, More space to move around, Wheelchair accessible toilet

Additional Details

Face to face / Kanohi ki te Kanohi, Phone

Parking

Parking instructions will be provided upon confirmation of appointment, otherwise please contact us on our free phone line (0800 21 21 22) so we can best arrange parking upon your arrival.

Website


https://healthpoint.co.nz/mental-health-addictions/gambling-harm/mapu-maia-pasifika-gambling-support-services/