CareHQ Online Doctors

CareHQ Head Office

Contact Details

Phone (09) 354 7629
Fax (09) 523 9790
Email care@carehq.co.nz
Healthlink EDI: carehqgp

Street Address

12-16 Nicholls Lane
Parnell
Auckland 1010

Postal Address

PO Box 105 346, Auckland 1143

Description

With CareHQ you’re only a few taps away from an online Doctor (GP) or nurse consultation. We help connect you with trusted medical care, quickly — 7 days a week, 7am‑10pm, anywhere in New Zealand. What’s more, CareHQ costs less than traditional urgent after‑hours care services.

CareHQ is a virtual consultation service that provides Kiwis of all ages with a convenient and easy to use online consultation with a General Practitioner (GP) or nurse – when they can’t see their regular GP and need an appointment now or after-hours.

It's easy to book online at carehq.co.nz download our App or check your practice's patient portal to see if they have CareHQ activated.

Download the CareHQ app | CareHQ NZ

Frequently asked questions about what you can use CareHQ for. See a GP from anywhere. CareHQ NZ.

Staff

General Manager - Brett Butler
Clinical Medical Officer - Dr Reza Jarral
Clinical Director - Dr Firdaus Aziz
Operations Manager - Jenny Lee
Marketing Manager - Jackie Shaw
Practice Manager - Tyler Asselin
Lead Nurse - Charlotte Roberts
Practice Nurse - Adrian Abano
Practice Nurse - Nickie Mitchell
Practice Nurse - Hannah Tolich

Enrolling new patients

Does not apply

This service does not enrol patients.

Fees

Subsidised pricing is for patients eligible for publicly funded health services.                  

Non-CSC holder                 Child (under 14)                   Youth                        Adult

GP 15 mins                              $30                                     $55                            $80

GP 30 mins                              $110                                   $135                          $160

Nurse*                                       n/a                                    $60                            $60         

CSC holder                            Child (under 14)                  Youth                       Adult

GP 15 mins                              Free                                     $30                            $33

GP 30 mins                              $80.00                                $110                          $113

Nurse*                                       n/a                                      $60                           $60         

International Visitor & Non-resident                       From $100.00

ACC/Injury Management                                             From $90.00
 
 

Nurse consults cover support and treatment for STI’s (sexually transmitted infections), UTI’s (urinary tract infections) and sick notes up to 7 days.

Data costs from your cellular or internet provider incurred during your video or phone consultation are not included in our prices.

GP appointments are available to Southern Cross members free of charge between the hours of 7am and 10pm ("Standard Medical Consultation") when they are booked via the My Southern Cross app. Subject to change. Terms and conditions apply.

Prices are inclusive of GST.

 

Hours

7:00 AM to 10:00 PM.

Mon – Sun 7:00 AM – 10:00 PM

Open every day, 365 days per year.

Public Holidays: Open on all public holidays.
Christmas: Open 22 Dec — 9 Jan.

Languages Spoken

English, Cantonese Chinese, Malay, Tongan, Mandarin Chinese, Arabic, Kannada, Marathi, Tamil, Telugu, Hindi, Gujarati

Services Provided

Services Provided
Online GP Care service
Telehealth Consultation

Online Booking URL


https://healthpoint.co.nz/gps-accident-urgent-medical-care/virtual-care-clinic/carehq-online-doctors/