Tauranga Women's Refuge & Support Services

258 Ngatai Road, Ōtūmoetai, Tauranga

Contact Details

Phone (07) 541 1910

24/7 Crisis Helpline: 0800 867 338 (0800 TO REFUGE)

Street Address

258 Ngatai Road
Otūmoetai
Tauranga
Bay of Plenty 3110

Postal Address

Box 8068, Cherrywood
3145 Tauranga

Description

Domestic violence safety and support services include:

24/7 freephone 0800 867 338
Talk with our Advocates about your safety needs
 
Temporary Safe Housing
Communal accommodation for women and their children in immediate and imminent danger of Domestic violence or at risk of ongoing Domestic violence.

Community Based Services
You do not have to be in Refuge [safe house] to access safety and support services

We provide phone and face-to-face 
Safety Plan and Support Plan
Advocacy and Social Work
Safety Alarm
Programmes, Wananga and Workshops
Counselling
WINZ, Oranga Tamariki, Whatu Ora, Police, Family Court [advice and information]
Referrals to Health, Justice, Welfare, Wellbeing and Cultural services 

 

Emergency Notification

If you life is in immediate and imminent danger due to Domestic violence phone the Police 111

Staff

We provide skilled, trained and experienced Domestic violence practitioners that include:

- Advocates 
- Facilitators
- Counsellors
- Social Workers
- Children Advocates
- Youth Advocates
- Māori and Non-Māori practitioners 
- Female and Male practitioners
- Educators

Fees and Charges Categorisation

Free

Fees and Charges Description

Free

Hours

9:00 AM to 4:00 PM.

Mon – Fri9:00 AM – 4:00 PM

Community Office hours are Mon - Fri 9AM - 4PM

24/7 Domestid violence helpline 0800 86 7338 to speak with an Advocate about a safety plan.

Languages Spoken

English, Māori

Services Provided

Domestic violence safety and support services
Advocacy & Support
Information, Education & Support
Temporary Safe Housing

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Speak with men / tane, Online / virtual / app

Parking

Parking available

Region

Bay of Plenty

Website

taurangawomensrefuge.co.nz

https://healthpoint.co.nz/community-health-and-social-services/refuge/tauranga-womens-refuge-support-services/