?

Lakes > Mental Health & Addictions >

Arc Counselling Services

Addiction Service, Stop Smoking, Gambling Harm

Today

Description

Arc Counselling Services provides support to those in the Taupō, Mangakino and Tūrangi communities struggling with alcohol, drug or gambling addiction.

Staff

We have counsellors, registered nurses, therapists, an occupational therapist, a support worker, access to Workwise staff,

How do I access this service?

Contact us, Make an appointment, Referral, Walk in, Website / App

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply

Hours

Mon – Fri 9:00 AM – 4:00 PM

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Closed 22 Dec — 4 Jan. Open 5 Jan — 9 Jan.

Languages Spoken

English, Māori, German, Dutch, Shona

Programmes

Alcohol & Drug Services

Arc Counselling Services offers initial assessment, brief intervention, assessment, counselling (talking therapy), detox, recovery, support to family/whānau, referral to residential treatment, addiction support groups and adult community support services related to alcohol and drug addiction.

Programme Areas

Alcohol or drug addiction, Detox and rehabilitation, Family / whānau support, Gambling harm, Maternal mental health or addiction, Other addictions, Stop smoking

Programme Type

Alcohol or drug counselling and support, Community medical detox, Family / whānau support (addiction), Gambling harm counselling, Maternal alcohol & drug addiction, Maternal alcohol or drug addiction, Maternal stop smoking, Other addictions counselling and support, Peer support (alcohol or drug), Social detox, Stop smoking support

Regions

Lakes

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Access to this service can come via self, whānau, provider, GP, DHB clinical services, legal services, Corrections, Police, Oranga Tamariki referral.

Description

Arc Counselling Services offers initial assessment, brief intervention, assessment, counselling (talking therapy), detox, recovery, support to family/whānau, referral to residential treatment, addiction support groups and adult community support services related to alcohol and drug addiction.

Gambling Services

Arc Counselling Services offers triage, brief intervention, assessment, counselling (talking therapy), referral to residential treatment, addiction support groups and adult community support services related to gambling addiction.

Programme Areas

Gambling harm

Programme Type

Gambling harm counselling

Regions

Lakes

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Access to this service can come via self, whānau, provider, GP, DHB clinical services, Corrections, Police, or Oranga Tamariki referral.

Description

Arc Counselling Services offers triage, brief intervention, assessment, counselling (talking therapy), referral to residential treatment, addiction support groups and adult community support services related to gambling addiction. 

Family/Whānau Support

Arc provides support to family/whānau members struggling with someone else's alcohol, drug or gambling addiction.

Programme Areas

Family / whānau support

Programme Type

Family / whānau support (addiction)

Regions

Lakes

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Access to this service can come via self, whānau, provider, GP, DHB clinical services, Corrections, Police, Oranga Tamariki referral.

Description

Arc provides support to family/whānau members struggling with someone else's alcohol, drug or gambling addiction.

Additional Details

Face to face / Kanohi ki te Kanohi

Contact Details

33 Turanga Place
Turangi

Information about this location

View on Google Maps

Get directions

Street Address

33 Turanga Place
Tūrangi

Postal Address

PO Box 1129
Taupō 3351

This page was last updated at 3:10PM on November 25, 2025. This information is reviewed and edited by Arc Counselling Services.