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Description
Phoenix Centre is a Mobile Community Alcohol & Other Drug (AOD) Assessment and Treatment Service, based in the Counties Manukau District Health Board catchment area.
This service is provided by Emerge Aotearoa.
Staff
The team is led by a unique blend of experienced registered AOD clinicians and trained peer support specialists.
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
Mon – Fri | 8:00 AM – 4:30 PM |
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Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English
Programmes
Our dedicated Phoenix Centre team delivers treatment programmes that are tailored to individual needs, in the safety of the local community. Qualified clinicians and peer support specialists work together to deliver tailored and intensive treatment programmes that support clients in their immediate and long-term recovery from addiction and substance abuse. Upon joining our programme, clients are matched with a peer support specialist who has lived experience with problem alcohol or other drug use, and who will share their own recovery success story. Our team works closely with the individual to put together their recovery plan. We help to set goals and consider values and beliefs when building each programme, understanding that everyone has different needs and deserves to be treated with dignity and respect. We seek to empower individuals with the skills they need to effect change in their own lives and community, and provide a key coordination role between the client, their family, the community and the resources they wish to access and use. Our free service provides: Assessment and consultation Individual counselling sessions Mobile services to work with the client in their community or place of their choice Help from a peer support specialist Practical advice and support to make sustainable changes to promote recovery This is a mobile service, and visits will be pre-arranged by mutual agreement between Phoenix Centre staff and the client, with flexibility for unexpected needs.
Our dedicated Phoenix Centre team delivers treatment programmes that are tailored to individual needs, in the safety of the local community. Qualified clinicians and peer support specialists work together to deliver tailored and intensive treatment programmes that support clients in their immediate and long-term recovery from addiction and substance abuse. Upon joining our programme, clients are matched with a peer support specialist who has lived experience with problem alcohol or other drug use, and who will share their own recovery success story. Our team works closely with the individual to put together their recovery plan. We help to set goals and consider values and beliefs when building each programme, understanding that everyone has different needs and deserves to be treated with dignity and respect. We seek to empower individuals with the skills they need to effect change in their own lives and community, and provide a key coordination role between the client, their family, the community and the resources they wish to access and use. Our free service provides: Assessment and consultation Individual counselling sessions Mobile services to work with the client in their community or place of their choice Help from a peer support specialist Practical advice and support to make sustainable changes to promote recovery This is a mobile service, and visits will be pre-arranged by mutual agreement between Phoenix Centre staff and the client, with flexibility for unexpected needs.
- Programme Areas
Addictions - drug & alcohol
- Programme Type
Peer support (AOD), Community / social support (AOD)
- Regions
East Auckland, South Auckland
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Phoenix Centre is a self-referral service which also accepts referrals from family members, loved ones and friends, as well as health professionals.
Our services are entirely free and are available to people aged between 18 and 65 years who are severely impacted by alcohol and other drugs, and who live in the Counties Manukau District Health Board catchment area.
Description
Our dedicated Phoenix Centre team delivers treatment programmes that are tailored to individual needs, in the safety of the local community.
Qualified clinicians and peer support specialists work together to deliver tailored and intensive treatment programmes that support clients in their immediate and long-term recovery from addiction and substance abuse.
Upon joining our programme, clients are matched with a peer support specialist who has lived experience with problem alcohol or other drug use, and who will share their own recovery success story.
Our team works closely with the individual to put together their recovery plan. We help to set goals and consider values and beliefs when building each programme, understanding that everyone has different needs and deserves to be treated with dignity and respect.
We seek to empower individuals with the skills they need to effect change in their own lives and community, and provide a key coordination role between the client, their family, the community and the resources they wish to access and use.
Our free service provides:
- Assessment and consultation
- Individual counselling sessions
- Mobile services to work with the client in their community or place of their choice
- Help from a peer support specialist
- Practical advice and support to make sustainable changes to promote recovery
This is a mobile service, and visits will be pre-arranged by mutual agreement between Phoenix Centre staff and the client, with flexibility for unexpected needs.
Additional Details
Face to face / Kanohi ki te Kanohi
Document Downloads
- Phoenix Centre Brochure Updated.pdf (PDF, 436.7 KB)
Website
Contact Details
24 Coles Crescent, Papakura
South Auckland
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Phone
(09) 296 0983
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Fax
(09) 296 0985
Email
Website
24 Coles Crescent
Papakura
Auckland 2110
Street Address
24 Coles Crescent
Papakura
Auckland 2110
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This page was last updated at 7:07AM on April 11, 2024. This information is reviewed and edited by Emerge Aotearoa - Phoenix Centre.