Manaaki Ora Trust

1272 Fenton Street, Rotorua

Contact Details

Phone (07) 348 3598
Email tu_admin@manaakiora.org.nz

Street Address

1272 Fenton Street
Rotorua
Bay of Plenty 3040

Postal Address

PO Box 1802,
Rotorua 3040

16-20 Houkotuku Street, Ohinemutu, Rotorua

Contact Details

Phone 0800 348 2400
Email referralhub@@manaakiora.org.nz

Street Address

16-20 Houkotuku Street
Ohinemutu
Rotorua 3010

Postal Address

PO Box 807,
Rotorua 3010

1 Brookland Road, Western Heights, Rotorua

Contact Details

Phone 0800 777 277
Email referralhub@@manaakiora.org.nz

Street Address

1 Brookland Road
Western Heights
Rotorua
Bay Of Plenty 3015

Postal Address

PO Box 807,
Rotorua 3010

Waiora House, 129 Spa Road, Taupō

Contact Details

Phone 0800 348 2400
Email referralhub@manaakiora.org.nz

Street Address

Waiora House
129 Spa Road
Taupō 3330

Postal Address

PO Box 1802,
Rotorua 3010

Description

Manaaki Ora Trust is a kaupapa Māori health, social services and education provider that stems from the integration of Tipu Ora and Te Utuhina Manaakitanga. Manaaki Ora has grown from the aspirations of Te Arawa to ensure Māori are healthy, live well and are able to access the services and support that they need. We are a leading service provider utilising kaupapa Māori approaches for the well-being of all people.

Fees and Charges Categorisation

Free

Fees and Charges Description

Most services are free but please contact us to discuss.

Hours

1272 Fenton Street, Rotorua

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).

16-20 Houkotuku Street, Ohinemutu, Rotorua

9:00 AM to 4:00 PM.

Mon – Thu 9:00 AM – 4:30 PM
Fri 9:00 AM – 4:00 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).

1 Brookland Road, Western Heights, Rotorua

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM

We can offer after hour appointments if required.  Please discuss this when making contact with us. 

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).

Waiora House, 129 Spa Road, Taupō

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).

Languages Spoken

English, Māori

Programmes

Youth Alcohol and Other Drugs Counselling Services

Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua. We will also see young people in their own homes or at our offices based in town. Our counsellors see young people who: Want some information or support Want to kōrero/talk about stuff that is bothering them Are worried about themself or a friend or family Are getting into trouble because of alcohol and other drugs Are using alcohol or drugs to cope with strong feelings or stress

Programme Areas

Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Advocacy / group / family whānau support (AOD), Community / social support (AOD), Kaupapa Māori (AOD)

Regions

Lakes

Age Groups

Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.

Description

Working with young people aged 12 to 25 years, Manaaki Ora has counsellors attached to most high schools in Rotorua.  We will also see young people in their own homes or at our offices based in town.  

Our counsellors see young people who:

  • Want some information or support
  • Want to kōrero/talk about stuff that is bothering them
  • Are worried about themself or a friend or family
  • Are getting into trouble because of alcohol and other drugs
  • Are using alcohol or drugs to cope with strong feelings or stress
Alcohol and Other Drugs Counselling Services

The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use. Individual and/or group interventions are offered in a free and confidential setting. For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.

Programme Areas

Addictions - drug & alcohol, Gambling harm, Kaupapa Māori

Programme Type

Advocacy / group / family whānau support (AOD), Community / social support (AOD), Gambling harm counselling, Kaupapa Māori (AOD)

Regions

Lakes

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

To self refer, drop in to our offices at 1272 Fenton Street, Rotorua. We are open Monday to Friday 9.00am-4.30pm.

Description

The community service is available for anyone aged 20 years or older experiencing issues related to their drinking or drug use.  Individual and/or group interventions are offered in a free and confidential setting. 

For family/whānau members who are impacted by a loved one's substance use we can also offer some support and advice.  

Te Whare Oranga Ngakau - Alcohol and Other Drugs Residential Service

Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service. Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm. Group work and individual interventions are part of the programme. We work with a broad range of whānau from across Aotearoa. If you are interested in learning more about what is offered, please make contact.

Programme Areas

Addictions - drug & alcohol, Detox and rehabilitation, Kaupapa Māori

Programme Type

Kaupapa Māori (AOD), Residential alcohol and drug treatment (rehabilitation)

Regions

Tairāwhiti, Hawke's Bay, MidCentral, South Auckland, East Auckland, West Auckland, Waikato, Central Auckland, Hutt, Taranaki, Northland, Wellington, Lakes, North Auckland, Bay of Plenty, Whanganui, Wairarapa

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

DHB clinical services, Corrections

Referral Process

If you would like more information about Te Whare Oranga Ngakau or would like to make a referral please phone us on (07) 348 3586 or email twonreferral@manaakiora.org.nz 

Entry criteria:

  • 18+ and living in the Midlands region, although we can take referrals for methamphetamine treatment from across the North Island
  • have a primary alcohol and/or drug problem
  • have a stable physical and mental health status
  • be motivated to complete a 12 week drug and alcohol programme
  • have an identified community AOD worker
  • is open to a kaupapa Māori approach
Description

Te Whare Oranga Ngakau is a Kaupapa Māori alcohol and drug residential service.

Over a 12 week programme, whānau are supported through exploration of whakapapa, tikanga and purakau to better develop the necessary skillsets to live a life free of alcohol & other substance related harm.  Group work and individual interventions are part of the programme.  

We work with a broad range of whānau from across Aotearoa.  If you are interested in learning more about what is offered, please make contact. 

Problem Gambling Service

Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. The service is mobile and confidential.

Programme Areas

Gambling harm, Kaupapa Māori

Programme Type

Gambling harm counselling, Kaupapa Māori gambling harm, Venue exclusion for problem gamblers, Workforce training - gambling harm

Regions

Lakes

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Feel free to drop into our offices at 1272 Fenton Street, Rotorua, email us at tu_admin@manaakiora.org.nz or call 0800 646 624.  Free text 5030.

Description

Problem gambling intervention services provide counselling services for people experiencing gambling harm (including those affected by someone else’s gambling) in Rotorua, Taupō, Tūrangi or Mangakino. 

The service is mobile and confidential.

Manaaki Ora Stop Smoking Service

Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.

Programme Areas

Helplines / e-mental health, Kaupapa Māori, Other addictions, Stop smoking

Programme Type

Kaupapa Māori stop smoking, Other addictions counselling and support, Stop smoking helpline

Regions

Central Lakes

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our Stop Smoking Service operates from Waiora House, 129 Spa Road, Taupō and 16-20 Houkotuku Street, Ohinemutu, Rotorua.  Contact us: 0800 348 2400, or email referralhub@manaakiora.org.nz.

Description

Our Smokefree Support Service covers Rotorua, Taupō, Tūrangi and Mangakino to provide you, your whānau, friends and even workplaces with support, advice, tools and strategies to help you along your smokefree journey. We know quitting is hard and we aim to give you the best chance of being smokefree.

Services Provided

Well Child Tamariki Ora
Kia Puawai – Western Heights Child Health Programme
Startwell Service
Family Start
Teen Parents
Education and training
Youth mentoring / development
Abuse and violence support
Manaaki Ora Elder Abuse Rapid Response (EARR) service
Dental Service

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space

Additional Details

Face to face / Kanohi ki te Kanohi

Region

Lakes


https://healthpoint.co.nz/mental-health-addictions/addiction/manaaki-ora-trust-3/