Hawke's Bay, South Auckland, Canterbury > Mental Health & Addictions >
Mapu Maia (Pasifika Gambling Support Services)
Gambling Harm Service, Pacific People, Addiction
Today
8:30 AM to 5:00 PM.
Description
Mapu Maia provides a holistic service to individuals, families and communities that is culturally appropriate and effective. We offer free, professional and confidential counselling services and education.
We are able to meet you where you feel most comfortable, whether that is in our offices or in your home. Our experienced and qualified staff work with you and your family and can provide language support in English, Samoan and Tongan.
Staff
Mapu Maia consists of qualified, experienced and compassionate counsellors and health professionals delivering services to Pasifika communities across our clinical and community engaging teams. Staff are proud advocates for Pasifika wellbeing, committed to empowering individuals, promoting healthy lifestyles and choices, and navigating obstacles to meet Pasifika community needs.
Fees and Charges Categorisation
Free
Fees and Charges Description
Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.
This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.
Our public health service offers free presentations and workshops for community and professional groups.
Donations are welcome. We are a registered charity.
Hours
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
Mapu Maia can be contacted via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia.
Public Holidays: Closed Wellington Anniversary (19 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 23 Dec. Closed 24 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.
Languages Spoken
English, Samoan, Tongan
Programmes
At Mapu Maia, we aim to provide services that are accessible to Pacific peoples. We deliver Talatalanoa in English, Samoan and Tongan. We can also provide services in the home for the individual, couples, family groups, peer support and clinical groups. We deliver clinical interventions (talatalanoa) in English, Samoan and Tongan. We can also provide at-home services for individuals, couples, family groups, peer support and clinical groups.
At Mapu Maia, we aim to provide services that are accessible to Pacific peoples. We deliver Talatalanoa in English, Samoan and Tongan. We can also provide services in the home for the individual, couples, family groups, peer support and clinical groups. We deliver clinical interventions (talatalanoa) in English, Samoan and Tongan. We can also provide at-home services for individuals, couples, family groups, peer support and clinical groups.
- Programme Areas
Helplines / e-mental health, Alcohol or drug addiction, Gambling harm, Other addictions, Pasifika
- Programme Type
Alcohol or drug counselling and support, Gambling harm counselling, Gambling harm helpline, Other addictions counselling and support, Pasifika alcohol or drug addiction, Pasifika gambling harm, Peer support (alcohol or drug)
- Regions
MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services.
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Referral Form
(DOCX, 188.9 KB)
A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency.
Description
At Mapu Maia, we aim to provide services that are accessible to Pacific peoples. We deliver Talatalanoa in English, Samoan and Tongan. We can also provide services in the home for the individual, couples, family groups, peer support and clinical groups.
We deliver clinical interventions (talatalanoa) in English, Samoan and Tongan. We can also provide at-home services for individuals, couples, family groups, peer support and clinical groups.
Contact our phone line for free, non-judgemental support if you are concerened about your own or someone else's gambling behaviour or need guidance to the right service for you.
Contact our phone line for free, non-judgemental support if you are concerened about your own or someone else's gambling behaviour or need guidance to the right service for you.
- Programme Areas
Helplines / e-mental health, Gambling harm, Other addictions, Pasifika
- Programme Type
Gambling harm helpline, Other addictions counselling and support, Pasifika gambling harm
- Regions
MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury, Wairarapa
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services.
Description
Contact our phone line for free, non-judgemental support if you are concerened about your own or someone else's gambling behaviour or need guidance to the right service for you.
Mapu Maia can assist individuals in applying for a multi-venue exclusion.
Mapu Maia can assist individuals in applying for a multi-venue exclusion.
- Programme Areas
Gambling harm, Pasifika
- Programme Type
Pasifika gambling harm, Venue exclusion for problem gamblers
- Regions
MidCentral, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Central Auckland, Canterbury
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services.
Description
Mapu Maia can assist individuals in applying for a multi-venue exclusion.
We engage with our Pacific community to raise awareness a bout mental health, addictions, and gambling harm. We deliver outreach programmes and presentations for community groups, education providers, health and social services.
We engage with our Pacific community to raise awareness a bout mental health, addictions, and gambling harm. We deliver outreach programmes and presentations for community groups, education providers, health and social services.
- Programme Areas
Gambling harm, Pasifika
- Programme Type
Pasifika gambling harm, Workforce training (gambling harm)
- Regions
MidCentral, Hawke's Bay, South Auckland, East Auckland, Wellington, North Auckland, West Auckland, Hutt, Central Auckland, Canterbury
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
Referral Process
Description
We strive to empower our communities through connecting them with specialised social services, ensuring they get access to the support and resources they need.
We strive to empower our communities through connecting them with specialised social services, ensuring they get access to the support and resources they need.
- Regions
MidCentral, Hawke's Bay, South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland, Canterbury
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Need support? Contact our team via our free phone line 0800 21 21 22, free text 3022, email or get in touch with us on our website Contact | Mapu Maia. You can also speak to one of our welcoming staff members at community events. We also receive referrals via General Practices, Corections and other Clinical and Social Services.
Description
We strive to empower our communities through connecting them with specialised social services, ensuring they get access to the support and resources they need.
Disability Assistance
Wheelchair access, Mobility parking space, Quiet, low sensory environment, Support to make decisions, Assistance to move around, More space to move around, Wheelchair accessible toilet
Additional Details
Face to face / Kanohi ki te Kanohi, Phone
Document Downloads
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Referral Form
(DOCX, 188.9 KB)
A referral form is attached if required. This referral form provides us with information about the client and details of the referring agency. Otherwise appointments can be made by phoning 0800 21 21 22
Parking
Parking instructions will be provided upon confirmation of appointment, otherwise please contact us on our free phone line (0800 21 21 22) so we can best arrange parking upon your arrival.
Website
Contact Details
15 Jack Conway Avenue, Manukau, Auckland
South Auckland
8:30 AM to 5:00 PM.
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Phone
0800 21 21 22
Email
Website
312 St Aubyn Street West, Hastings
Hawke's Bay
8:30 AM to 5:00 PM.
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Phone
0800 21 21 22
Email
Website
320 Cashel Street, Christchurch Central City, Christchurch
Canterbury
8:30 AM to 5:00 PM.
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Phone
0800 21 21 22
Email
Website
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This page was last updated at 2:14PM on November 25, 2025. This information is reviewed and edited by Mapu Maia (Pasifika Gambling Support Services).