Mental Health & Addictions >


Mental Health & Addictions Service


12:00 AM to 12:00 AM.


Nationwide, 24/7 helpline and textline for confidential support.



Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

0800 LIFELINE operates 24 hours a day, 7 days a week.

Public Holidays: Open on all public holidays..

Languages Spoken



0800 LIFELINE (54 33 54) and textline HELP (4357)

Programme Areas

Self help/ helpline, Mental health

Programme Type

Helpline / self-help - mental health


All of New Zealand

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral


Lifeline's 24/7 helpline and textline is a nationwide service offering free, anonymous and confidential support. 

Our qualified counsellors and specially trained volunteers undergo world class counselling training and supervision, providing a caring and professional service to a wide range of people in need.

They deal with many kinds of issues including psychological and emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse. Whatever the issue, it can help to talk or text with Lifeline.

We are committed to providing a safe, effective and confidential service to support the emotional and mental wellbeing of our callers and communities. Whenever you need to talk, we're here to listen. 

Additional Details

Phone, LGBTQIA+ friendly

Contact Details

12:00 AM to 12:00 AM.

  • Free text

    HELP (4357)

Postal Address

PO Box 74 010
Auckland 1546

This page was last updated at 11:17AM on May 31, 2022. This information is reviewed and edited by 0800 LIFELINE.