Mental Health & Addictions >

3DHB - Te Haika (Mental Health Contact Centre)

Mental Health & Addictions Service

Today

12:00 AM to 12:00 AM.

Description

Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa.

If you are concerned about your safety or the safety of someone you care for, call the emergency services on 111 for an immediate response.

Programmes

Te Haika

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment, Non-acute specialist mental health community services

Regions

Wellington, Wairarapa, Hutt

Age Groups

Child / tamariki, Youth / rangatahi, Adult / pakeke, Older adult / kaumātua

Referral Types

Self referral, GP

Referral Process

Phone: 0800 745 477

Email:

For people in the Wairarapa:

If you live in the Wairarapa and want to contact the adult community mental health team or child and adolescent mental health service, you can also call 0508 432 432. During business hours this number will be answered someone in the Wairarapa offices and after hours will be automatically redirected to Te Haika.

Description

Te Haika is a mental health and addictions contact centre for people in crisis or experiencing moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by mental health and addiction professionals.

Our service is for everyone from Wellington, Porirua, Kāpiti, the Hutt Valley and the Wairarapa. You can request help or a referral to a mental health or addiction service, or you may have questions you want answered by a mental health or substance dependency professional.

If someone you care for is mentally unwell, they may be able to be seen and treated in their home or seen and treated in an inpatient mental health unit.

If you or a family member or friend who you are supporting is experiencing a crisis we can refer you to our Crisis Resolution Service (formerly our CATT team) who will provide help as soon as possible.

Staff

Te Haika is staffed by mental health and addiction professionals.

Charges

To find out if you are eligible for healthcare funding, please see the Mental Health, Addictions and Intellectual Disability Service website.

Hours

12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

This service operates 24 hours a day, 7 days a week.

Public Holidays: Open on all public holidays..
Christmas: Open 20 Dec — 7 Jan.

Contact Details

Te Haika can also be contacted for non-urgent enquiries and mental health and addiction referrals via our online contact and referral form. A staff member from Te Haika will be in touch within a few days to discuss your enquiry / referral.

This page was last updated at 12:03PM on July 5, 2021. This information is reviewed and edited by 3DHB - Te Haika (Mental Health Contact Centre).