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Christchurch Resettlement Services

Mental Health & Addictions Service


9:00 AM to 5:00 PM.


Christchurch Resettlement Services exists to support people from refugee and migrant backgrounds living in Christchurch to settle successfully in New Zealand by providing a range of professional services that build on strengths to promote wellbeing and resilience. For more information on the full range of services available, please see the CRS website. See below for our counselling and social work services.


Counselling, Social Work & Health Promotion

Programme Areas

Mental health

Programme Type

Refugee / migrant



Age Groups

Child / tamariki, Youth / rangatahi, Adult / pakeke, Older adult / kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Individuals can call us directly for more information or referrals can come from any source including friends, family or community organisations, with the individual's consent. Referrals can be made online on our website


CRS provides counselling for people from Culturally and Linguistically Diverse backgrounds, either in their mother tongue, or with the support of an interpreter. While the focus is on mental health, the counselling tream can provide support around family violence, relationship issues and a wide range of other issues. The counsellors are from CALD backgrounds, and are New Zealand trained and accredited.

The CRS Social Work team provides generic individual and family support around resettlement issues including mental health assessment, intervention and support for people from refugee and migrant backgrounds, with the support of an interpreter.

CRS is also plays an active role in Health Promotion, working with local communities to improve social inclusion and well being for people from refugee and migrant backgrounds. Mental health is a key topic of Health Promotion and CRS supports settled refugees to provide peer education of mental health back to the community, in their mother tongue. This work is funded by the Ministry of Health and aims at reducting stigma and discrimination around mental health issues.

CRS provides psychosocial and mental health services to the Muslim community following the mosque attacks of 2019.


Across the six services we provide, 75% of our team members were born outside of New Zealand.


CRS Counselling, Social Work and Health Promotion services are all free.


9:00 AM to 5:00 PM.

Mon – Fri9:00 AM – 5:00 PM

Public Holidays: Closed Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct), Canterbury Anniversary (11 Nov).


Contact Details

Level 1
283 Lincoln Road (Corner of Clarence Street South & Lincoln Road)
Christchurch 8024

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Street Address

Level 1
283 Lincoln Road (Corner of Clarence Street South & Lincoln Road)
Christchurch 8024

Postal Address

PO Box 9062
Tower Junction
Christchurch 8149

This page was last updated at 1:54PM on September 27, 2021. This information is reviewed and edited by Christchurch Resettlement Services.