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Emerge Aotearoa - EaseUp

Mental Health & Addictions Service


8:00 AM to 5:00 PM.


EaseUp is a mobile, community based service that supports youth experiencing challenges with their mental health and/or alcohol and other drug issues. 


The EaseUp team is made up of experienced registered Mental Health/AOD Clinicians (qualified health professionals) and trained Peer Support Workers (overcome challenges with their own mental health/alcohol and other drug use).

How do I access this service?

Contact us

Call us on 0800 4 EASEUP to access support or email


Walk in

Drop in to our centres for support available Monday - Friday 8am - 5pm at either 1/333 Great North Road, Henderson, Auckland or 143a Marua Road, Mount Wellington, Auckland.


No fees apply.

Fees and Charges Categorisation



8:00 AM to 5:00 PM.

Mon – Fri8:00 AM – 5:00 PM

Support is available outside of these times upon request.

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken




Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer support (AOD), Community / social support (AOD), Coexisting problems – mental health & addictions, Community based support - mental health


North Auckland, Central Auckland, West Auckland

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

EaseUp accepts referrals from anybody – a young person may refer themselves or others can refer on a young person’s behalf (with their consent).

Services are free and available to people aged between 12 and 24 years who reside in the Waitemata and Auckland regions (as far north as Wellsford, as far west as Piha, as far east as Tamaki and as far south as Ōtāhuhu).

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Young people are supported to holistically identify what goals they wish to set, and who they would like to support them in this process e.g. whānau, friends, other services etc. Individual values and beliefs are respected deeply when building each programme. Plans are therefore tailored with the understanding that every young person has different needs.

EaseUp wishes to build self-efficacy by offering short term brief interventions with the aim of supporting the young person and their whānau to manage their own wellbeing. 

Our free service provides:

  • Assessment and consultation
  • Individual and group options
  • Both clinical and peer support
  • Mobile services delivered at a location of the young person/whānau’s choice
  • Practical advice and support to make sustainable changes to promote recovery
  • Drop in for support at our centres from Monday - Friday between 8am - 5pm

Additional Details

Face to face / Kanohi ki te Kanohi, LGBTQIA+ friendly

Contact Details

This page was last updated at 1:00PM on May 12, 2022. This information is reviewed and edited by Emerge Aotearoa - EaseUp.