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Emerge Aotearoa - EaseUp

Mental Health & Addictions Service



EaseUp is a mobile, community based service that supports youth experiencing challenges with their mental wellbeing and/or alcohol and other drug issues. 



Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer support (AOD), Community / social support (AOD), Coexisting problems – mental health & addictions, Community based support - mental health


North Auckland, Central Auckland, West Auckland

Age Groups

Youth / rangatahi, Adult / pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

EaseUp accepts referrals from anybody – a young person may refer themselves or others can refer on a young person’s behalf (with their consent).

Services are free and available to people aged between 12 and 24 years who reside in the Waitemata and Auckland regions (as far north as Wellsford, as far west as Piha, as far east as Tamaki and as far south as Ōtāhuhu).

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Young people are supported to holistically identify what goals they wish to set, and who they would like to support them in this process e.g. whānau, friends, other services etc. Individual values and beliefs are respected deeply when building each programme. Plans are therefore tailored with the understanding that every young person has different needs.

EaseUp wishes to build self-efficacy by offering short term brief interventions with the aim of supporting the young person and their whānau to manage their own wellbeing. 

Our free service provides:

  • Assessment and consultation
  • Individual and group options
  • Both clinical and peer support
  • Mobile services delivered at a location of the young person/whānau’s choice
  • Practical advice and support to make sustainable changes to promote recovery

Appointments are pre-arranged by mutual agreement between staff and the young person, with flexibility for unexpected needs.


The EaseUp team is made up of experienced registered AOD Clinicians (qualified health professionals) and trained Peer Support Workers (overcome challenges with their own mental wellbeing/alcohol and other drug use).


No fees apply.


Mon – Fri8:00 AM – 5:00 PM

Support is available outside of these times upon request.

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Contact Details

This page was last updated at 11:38AM on August 4, 2021. This information is reviewed and edited by Emerge Aotearoa - EaseUp.