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Emerge Aotearoa - Phoenix Centre

Mental Health & Addictions Service


8:00 AM to 4:30 PM.


Phoenix Centre is a Mobile Community Alcohol & Other Drug (AOD) Assessment and Treatment Service, based in the Counties Manukau District Health Board catchment area.

This service is provided by Emerge Aotearoa.


The team is led by a unique blend of experienced registered AOD clinicians and trained peer support specialists.


No fees apply

Fees and Charges Categorisation



8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).


Phoenix Centre

Programme Areas

Addictions - drug & alcohol

Programme Type

Peer support (AOD), Community / social support (AOD)


East Auckland, South Auckland

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Phoenix Centre is a self-referral service which also accepts referrals from family members, loved ones and friends, as well as health professionals.

Our services are entirely free and are available to people aged between 18 and 65 years who are severely impacted by alcohol and other drugs, and who live in the Counties Manukau District Health Board catchment area.


Our dedicated Phoenix Centre team delivers treatment programmes that are tailored to individual needs, in the safety of the local community.

Qualified clinicians and peer support specialists work together to deliver tailored and intensive treatment programmes that support clients in their immediate and long-term recovery from addiction and substance abuse.

Upon joining our programme, clients are matched with a peer support specialist who has lived experience with problem alcohol or other drug use, and who will share their own recovery success story.

Our team works closely with the individual to put together their recovery plan. We help to set goals and consider values and beliefs when building each programme, understanding that everyone has different needs and deserves to be treated with dignity and respect.

We seek to empower individuals with the skills they need to effect change in their own lives and community, and provide a key coordination role between the client, their family, the community and the resources they wish to access and use.

Our free service provides:

  • Assessment and consultation
  • Individual counselling sessions
  • Mobile services to work with the client in their community or place of their choice
  • Help from a peer support specialist
  • Practical advice and support to make sustainable changes to promote recovery

This is a mobile service, and visits will be pre-arranged by mutual agreement between Phoenix Centre staff and the client, with flexibility for unexpected needs.

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Contact Details

8:00 AM to 4:30 PM.

24 Coles Crescent
Auckland 2110

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Street Address

24 Coles Crescent
Auckland 2110

This page was last updated at 1:25PM on May 16, 2022. This information is reviewed and edited by Emerge Aotearoa - Phoenix Centre.