Bay of Plenty > Mental Health & Addictions >

Hāpainga Stop Smoking Service

Mental Health & Addictions Service, Community Health


8:00 AM to 4:30 PM.


Our overarching vision is healthy whānau, leading healthy lives being smokefree.

Hāpainga - Stop Smoking Service is provided by Eastern Bay Primary Health Alliance. For more information on the GP and other health services that Eastern Bay Primary Health Alliance provides, please see their website.


Stop Smoking Service

Programme Areas

Smoking cessation

Programme Type

Face to face smoking cessation, Maternal smoking cessation


Bay of Plenty

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

General Practice can refer clients to the service via Best Practice e-referral

Clients can self refer on free phone 0800 HĀPAINGA (0800 427 246) or visit our office at 5 Louvain Street, Whakatāne

Other community health providers can fax the completed referral form to (07) 306 2399

Include in referral if the patient:

  • is pregnant or
  • has any current mental health concerns

Priority of access will be given to pregnant women and wahine Māori, Pacific, youth and people with mental health issues. The patient should be contacted within 3 working days on receipt of referral.

  • Stop Smoking Referral Form (PDF, 501.1 KB)
    Other community health providers can return the completed referral form to fax: (07) 306 2399

Note: PDF downloads require the free Adobe Reader application to view.


Quitting smoking is an individual journey to wellness and we are here to help you.

This is a FREE service to all patients who are motivated to quit in the Bay of Plenty.

Stop Smoking Practitioners will work with individuals or groups to meet your needs and develop a quit smoking plan that works for you.

You can be visited in the community at locations convenient to you such as home, marae, work or drop-in clinics.

We provide free nicotine patches, gum or lozenges. These ease cravings and double your chance of quitting.

Quit now for your health, your whānau and your wallet.


This is a FREE service to all patients who are motivated to quit in the Bay of Plenty.

Fees and Charges Categorisation



8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Services Provided

Wellness / healthy lifestyle

  • Smoking cessation

Document Downloads


Parking/Disabled parking available 


Bay of Plenty

Contact Details

8:00 AM to 4:30 PM.

5 Louvain Street
Bay Of Plenty 3120

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Street Address

5 Louvain Street
Bay Of Plenty 3120

This page was last updated at 9:18AM on February 10, 2022. This information is reviewed and edited by Hāpainga Stop Smoking Service.