Central Lakes > Mental Health & Addictions >

Happiness House - Counselling Service

Mental Health & Addictions Service


About the service
Happiness House is a not-for-profit community centre, committed to the wellbeing of the community. Our
organisation therefore offers free counselling by a registered counsellor to those in the Whakatipu. There are
no criteria to participate in the service. We only ask that people read information about how the counsellor
works before agreeing to proceed.
You can expect the following: We provide approximately 5-6 sessions, each of a 50-minute duration. Extra
sessions can be negotiated if necessary. The service is available on Monday, Wednesday and Thursday
between 9am and 2pm and Tuesdays 9am to 12pm. (Note these hours may vary depending on counsellor

Counselling approach
We work with a range of experiences including relationships, grief and loss, anxiety and depression. Our work
is with adults. Our approach is underpinned by a belief that people know about their own lives and experiences more than anyone else. We all have stories that have been shaped by our experiences and we work to address the stories that do not work for you and, together, find ways that fit more with your hopes and preferences.
We are committed to:
• Act with care and respect
• Avoid doing harm
• Actively support working in culturally appropriate ways
• Promote the safety and wellbeing of those who consult us
• Seek out further support/opportunities if these are needed

Ethical conduct and supervision
Counsellors are registered with a professional body such as the New Zealand Association of Counsellors
It is an established practice for counsellors to talk with a supervisor about clients in order to provide the best
possible service. The counsellor’s supervisor is also responsible to a professional Code of Ethics. If a situation
occurs where you or others are in serious and imminent risk of harm, all possible steps will be taken to address
this together and the counsellor will discuss this with their supervisor.

Confidentiality and informed consent
• A counsellor has a duty to protect what you say in confidence.
• This means the counsellor will not disclose your private information and stories unless you give
consent to do so and where:
  > there is serious risk to you or others - we will take all possible steps to address this. This may
mean informing a supervisor or others who can assist us to manage the risk; and
  > if a court subpoena requires the provision of counselling notes.

Contact Happiness House staff to find the right counsellor for you. It may be
our own staff member or another counsellor in the community.
We welcome your inquiries.

See here for social services available at Happiness House.


Counsellor: Karen Kyriakoudis


Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Agency and self-referrals are made by contacting staff at Happiness House. You may visit the community
centre at 4 Park Street to speak with a staff member about the service.…


Make an appointment


Walk in



Fees and Charges Categorisation


Languages Spoken




Programme Areas

Mental health

Programme Type

Community based support - mental health


Central Lakes

Age Groups

Adult / Pakeke

Referral Types

Self referral

Referral Process

Phone, text or email Happiness House to make an appointment.


Free counselling (5-6 sessions) is provided on week days by appointments with our councellor. She works with adults and has experience with a range of issues including relationships, grief and loss, anxiety and depression.

Contact Details

Contact us online here


4 Park Street
Otago 9300

Information about this location

View on Google Maps

Get directions

Street Address

4 Park Street
Otago 9300

This page was last updated at 2:36PM on May 12, 2022. This information is reviewed and edited by Happiness House - Counselling Service.