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Health and Counselling Centre, Massey University Auckland (Counselling Support)

Mental Health & Addictions Service


9:00 AM to 4:30 PM.


The Health and Counselling Centre provides confidential counselling services for students of Massey University.

For more information on our health services go to


We have counsellors from a variety of backgrounds, including a Mandarin speaker.


Current students at Massey University can access free counselling. This includes international students, covered by the Holland Group (ex Allianz), Southern Cross and Uni-Care insurance.

Fees and Charges Categorisation



9:00 AM to 4:30 PM.

Mon – Fri9:00 AM – 4:30 PM

We are also closed for University holidays.

Public Holidays: Closed Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken

English, Mandarin Chinese


Counselling Services

Programme Areas

Mental health, Addictions - drug & alcohol, Addictions - other

Programme Type

Community / social support (AOD), Community based support - gambling, Community based support - other, Peer / advocacy / group / family whānau support, Community based support - mental health


North Auckland

Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process

Our counselling services are for students enrolled at Massey University.

Before we can book your first appointment, you need to complete an assessment form. The assessment is confidential and gives the counsellor a better understanding of how they can help you.

If this is your first-time making an appointment with a counsellor, please complete the online assessment form

When you submit your online form, a counsellor will review it, and you'll receive an appointment within three business days.

Assessment forms are also available from campus clinics.

If you need to see someone in an emergency please contact  Need to Talk 1737, or the DHB's Crisis Mental Health Team on 0800 800 717.  An emergency would include you feeling that you are at risk of hurting yourself, or others; or feeling too overwhelmed to function. 


Few of us would ignore a physical symptom that caused us to worry or got in the way of a full or enthusiastic life. Why should an emotional symptom get any less attention?

Our team provides:

  • A fully professional, independent and confidential counselling service
  • Individual or group counselling - no problem is too small
  • Workshops on a range of different topics
  • Consultations and advocacy for students

Contact Details

9:00 AM to 4:30 PM.

Level 2
Student Amenities Centre
Massey University Albany
Gate 1, State Highway 17
North Shore 0632

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Street Address

Level 2
Student Amenities Centre
Massey University Albany
Gate 1, State Highway 17
North Shore 0632

Postal Address

Health & Counselling Centre
Massey University Albany
Private Bag 102904
North Shore
Auckland 0745

This page was last updated at 2:18PM on May 12, 2022. This information is reviewed and edited by Health and Counselling Centre, Massey University Auckland (Counselling Support).