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Home and Family Counselling

Mental Health & Addictions Service

Today

344 Mount Eden Road, Mount Eden, Auckland

2A Seaview Avenue, Northcote, Auckland

Description

Home and Family provides professional counselling for a voluntary contribution.  We are New Zealand's second oldest charity and have been helping people in need for 128 years. We rely on donations so we can remain accessible and affordable to all. 

We are an incorporated society with charitable status from the Inland Revenue Department and have a fantastic team of professional counsellors and administrators. 

For more information go to https://homeandfamily.org.nz/

During COVID-19 Lockdown Levels 2 - 4, Home & Family Counselling will offer counselling via phone and video sessions.  To request an appointment please submit an online Request Counselling Form, or alternatively, call 09 630 8961 (Central Auckland) or 09 419 9853 (North Shore) during our office opening hours.

Programmes

Face to Face Counselling

Programme Areas

Mental health

Programme Type

Community based support - mental health

Regions

North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland

Age Groups

Child / tamariki, Youth / rangatahi, Adult / pakeke, Older adult / kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Anyone is invited to request a Counselling Session with the Home & Family Counselling.  To request an appointment please submit an online Counselling Request Form, or alternatively, call 09 630 8961…

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Description

We provide face to face counselling for children and their families, youths, adults, individuals, and couples. We run youth groups in schools and we also have a Supa Savvies programme…

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Youth Programmes

Programme Areas

Mental health

Programme Type

Peer / advocacy / group / family whānau support

Regions

North Auckland, East Auckland, Central Auckland, West Auckland, South Auckland

Age Groups

Child / tamariki, Youth / rangatahi

Referral Process

Our facilitators liaise with school counsellors and/or heads of the department directly regarding the running of these programmes. If you or your child are interested in finding out more, please…

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Description

Issues frequently affecting young people include self-esteem, relationship changes, developing discipline, and other school issues. It may include the impact of parents separating, eating disorders, depression, and behavioural problems.

We…

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How do I access this service?

Referral

Healthcare professionals are asked to submit an online Referral Form to provide pertinent information and the reason for the referral in advance. This will help the Home & Family Counselling team…

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Contact us

https://homeandfamily.org.nz/contact-us/

Website / App

https://homeandfamily.org.nz

Make an appointment

https://homeandfamily.org.nz/our-services/request-counselling-appointment/

Charges

Home and Family Counselling runs on a voluntary contribution basis. We have an online guide on our website and this is discussed within your counselling session.

Hours

Reception Hours:

Monday - Friday: 9:00 AM - 5:00 PM (Mount Eden & North Shore)
Saturday: 9:00 AM - 1:00 PM (Mount Eden Only)

Appointment Times:
Monday to Saturday: Daytime hours with evening appointments available.

Note:  During COVID-19 Lockdown Levels 2 - 4, Home & Family Counselling will offer counselling via phone and video sessions. To request an appointment please submit an online Counselling Request Form, or alternatively, call 09 630 8961 (Central Auckland) or 09 419 9853 (North Shore) during our reception hours. 

Please use the Contact Form if you would like further information about our services.

Christmas Holiday Period:  Home & Family Counselling will be closed from Saturday 18th December and will re-open on Monday 10th January 2022. 

344 Mount Eden Road, Mount Eden, Auckland

Mon – Fri9:00 AM – 5:00 PM
Sat9:00 AM – 1:00 PM

Public Holidays: Closed Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Closed 20 Dec — 7 Jan.
Other: Closed 18 Dec. Closed 8 Jan.

2A Seaview Avenue, Northcote, Auckland

Mon – Fri9:00 AM – 5:00 PM

Public Holidays: Closed Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Closed 20 Dec — 7 Jan.

Languages Spoken

English, Mandarin Chinese

Public Transport

Our Central Auckland centre (based in Mount Eden) is serviced by buses 277 and 274. Mount Eden train station is a short bus ride or 17-minute walk.

Our North Shore centre (based in Northcote) is serviced by buses 955, 958, 960, 971, 972, 973, and 974.

Please check Auckland Transport Journey Planner for updated schedules and bus routes.

Parking

Central Auckland centre (Mount Eden): There is public parking on streets around Mt Eden Road. There is a bus lane outside the Mt Eden centre that is in operation 4pm - 6pm Monday to Friday. Clients may also use the limited parking at the centre.

North Shore centre (Northcote): There is public parking available on and around Seaview Avenue. 

Contact Details

This page was last updated at 1:06PM on December 2, 2021. This information is reviewed and edited by Home and Family Counselling.