Important: Wingspan is NOT a crisis centre. If someone is in immediate danger phone 111 and ask for the Police or call the Mental Health Crisis Team (0800 800 717).
Phone (09) 630 8961
Email central@wingspan.org.nz
L2/60-64 Upper Queen Street
Eden Terrace
Auckland
Auckland 1002
PO Box 67120
Mt Eden
Auckland 1349
Phone (09) 419 9853
Email northshore@wingspan.org.nz
To request a counselling appointment go to https://wingspan.org.nz/request-an-appointment/
For healthcare professionals wanting to arrange a referral for a client please go to
https://wingspan.org.nz/request-an-appointment/referral/
For non-appointment-related matters please use the online contact form.
2A Seaview Avenue
Northcote
Auckland
Auckland 0627
PO Box 67120
Mt Eden
Auckland 1349
Wingspan (formerly Home & Family Counselling) is committed to providing a high standard of professional counselling that remains affordable (voluntary contribution basis) and accessible to all.
We deliver counselling services to support people impacted by or perpetrating violence. The services work to reduce the devastating longer-term impacts that violence and sexual harm have on people, their families, whānau, and communities across New Zealand.
We have a credible record of achieving positive outcomes for our clients. We provide short-medium term counselling for children and their families, youths and adults to support them with a wide range of issues. We also run youth group programmes in schools. As New Zealand's second oldest charity, we have been helping people in need since 1893 - so there really isn't much we haven't already heard about or assisted clients with.
Types of counselling issues include:
Your counsellor is trained to ensure you have a respectful, safe and non-judgemental place to express your concerns and emotions. Our service is sensitive to culture, ethnicity, gender and age.
These sessions are usually 50 – 60 minutes long and would initially be held weekly and then may become fortnightly, depending on each individual.
Appointments are usually held face-to-face, however, online counselling sessions are available by prior arrangement. Anyone is invited to request a Counselling Session with Wingspan.
To request an appointment either:
Important:
We are not a Crisis Centre. If someone is in immediate danger phone 111 and ask for the Police. Alternatively, call the Mental Health Crisis Team on (0800 800 717).
Other Services:
For More Information: go to https://wingspan.org.nz
Important: Wingspan is NOT a crisis centre. If someone is in immediate danger phone 111 and ask for the Police or call the Mental Health Crisis Team (0800 800 717).
All our counsellors are professionally trained and members of the New Zealand Counselling Association. Most hold degrees in counselling and some are accredited by the Family Court, Australia New Zealand Social Workers (ANZAS) or New Zealand Christian Counsellors Association (NZCCA). Our team can recommend a counsellor based on the issues you want to address.
Wingspan Incorporated is an approved service provider to the Ministry of Social Development and Oranga Tamariki, and has registered charitable status from the Inland Revenue Department. The organisation is audited annually.
We ask for a voluntary contribution based on your household income to cover the costs of your counselling appointment. This way, professional counselling is affordable for everyone. We ask for a voluntary contribution based on your household income to cover the costs of your counselling appointment. This way, professional counselling is affordable for everyone.
Suggested voluntary contributions range from:
Refer to our online voluntary contribution guide for more information. Payment can be made by EFTPOS, cash, or Internet banking.
Let us know if you cannot afford to make a contribution - you may qualify for partially-funded or free counselling sessions. Talk to our reception team or chat with your counsellor at your first counselling session if you have any questions or concerns.
Fees apply, Free
Mon | 9:00 AM – 5:00 PM |
---|---|
Tue – Wed | 9:00 AM – 6:30 PM |
Thu | 11:00 AM – 6:30 PM |
Fri – Sat | 9:00 AM – 5:00 PM |
Counselling Appointment Times and Office Reception Availability:
Times vary at each centre. Counselling appointment times may vary due to the availability of counsellors and the observation of public holidays or the summer holiday period. Go to our website for more information.
To request an appointment please submit an online Counselling Request Form, or alternatively, call 09 630 8961 (Central Auckland) or 09 419 9853 (North Shore).
Public Holidays: Closed Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb).
Mon | 10:30 AM – 6:30 PM |
---|---|
Tue – Thu | 9:00 AM – 5:00 PM |
Fri | 9:00 AM – 2:00 PM |
Office Reception Hours:
Counselling Appointment Times:
Times vary at each centre. To request an appointment please submit an online Counselling Request Form, or alternatively, call 09 630 8961 (Central Auckland) or 09 419 9853 (North Shore) during our reception hours.
Counselling appointment times may vary due to the availability of counsellors.
Home and Family Counselling will be closed for the Christmas Holiday period from Thursday 22nd December 2022 and will re-open on Thursday 12th January 2023.
Public Holidays: Closed Good Friday (29 Mar), Easter Sunday (31 Mar), Easter Monday (1 Apr), ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb).
English, Mandarin Chinese
Issues frequently affecting young people include self-esteem, relationship changes, developing discipline, and other school issues. It may include the impact of parents separating, eating disorders, depression, and behavioural problems. We have developed three youth group programmes to help young people adjust through this turbulent time. 1. Challenges, Choices, Change What is it about: Understanding and management of emotions. Who would benefit: male and female students aged 10-17 years who want to develop self-awareness and communicate more effectively. Group size: 10-15 students. Duration: 2 hours a week for 6 weeks. Cost: FREE. 2. Creating respectful relationships What is it about: Understanding what creates safe, healthy relationships. Who would benefit: young women 10-17 years who want to have more positive and meaningful relationships. Group size: 10-15 students. Duration: 2 hours a week for 6 weeks. Cost: FREE. 3. I have, I am, I can What is it about: Making better life choices, goal setting, motivation, and resiliency. Who would benefit: young men and women aged 15-18 years who need support, self-confidence, and focus to help reach their full potential. Group size: 10-15 students. Duration: 2 hours a week for 8 weeks. Cost: FREE.
Mental health
Peer / advocacy / group / family whānau support
South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland
Child / Tamariki, Youth / Rangatahi
Our facilitators liaise with school counsellors and/or heads of the department directly regarding the running of these programmes. If you or your child are interested in finding out more, please contact the counselling department or Dean at your child’s school and request that they contact Wingspan during our reception opening hours.
Issues frequently affecting young people include self-esteem, relationship changes, developing discipline, and other school issues. It may include the impact of parents separating, eating disorders, depression, and behavioural problems.
We have developed three youth group programmes to help young people adjust through this turbulent time.
1. Challenges, Choices, Change
2. Creating respectful relationships
3. I have, I am, I can
Wheelchair access
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Child / Tamariki friendly, Online / virtual / app, Speak with women / wahine, Speak with men / tane
Refer to Google Map Directions based on your starting location and mode of transport.
Alternatively, call our reception teams for advice:
Our Central Auckland Centre (based in Eden Terrace) is 5 minutes walk from Upper Symonds Street bus stop serviced by buses 22N, 22R, 24B, 24R, 25B, 25L, 27H, 27W, 30, 295, 309 and 309X.
Our North Shore Centre (based in Northcote) is serviced by buses 955, 958, 960, 971, 972, 973, and 974.
Please always check Auckland Transport Journey Planner for updated schedules and bus routes.
Central Auckland Centre (Eden Terrace):
L2/60-64 Upper Queen Street, Eden Terrace, Auckland 1010
There is limited customer parking available at the front of the building. Alternatively, there is paid parking available across the street at 6 West Street.
Click for Google Map
North Shore Centre (Northcote):
There is public parking available on and around Seaview Avenue. Note: parking restrictions apply at varying times.
Click for Google Map
North Auckland, Central Auckland
https://healthpoint.co.nz/mental-health-addictions/mental-health-addictions/wingspan-formerly-home-and-family-counselling/