North Auckland, West Auckland > Social Services >

Kindred Family Services

Social Service


9:00 AM to 3:00 PM.


Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens.

Te Kaupapa - Our Mission: We provide quality interventions to support, empower and advocate for people so they are able to reach their full potential. 

We provide the following professional services:

  • Counselling - Subsidised sessions for adults, young people and children with trained professionals. 
  • Drop-In - Our door is open, so if you have a question or want some help, feel free to pop in. 
  • Strengthening Families - A family-led service, bringing together supports and agencies. 
  • Support Groups - Building connection and skills in a safe, nurturing environment. Groups held for men and women. 
  • Family Harm - We partner with you to create practical pathways towards safety and a life free from violence. 
  • Family Support - Building on personal strengths, practical strategies and connecting with community resources. 
  • Women's Refuge - Our Kia Tīmata Anō Safe House is a confidential refuge for women and children.   

We serve a large and diverse area from Taupaki in the south to Glorit in the north and all the communities and townships in between including Kaukapakapa, South Head, Helensville, Waimauku, Muriwai, Riverhead, Kumeū and Huapai. 

We hold hope for others until they can hold it for themselves so that our community flourishes.


• Nicole - Receptionist

• Jeanette - Team Lead, Family Harm 

• Gemma - Team Lead, Kindred Centre  

• Sarah  - Groups Coordinator

• Ana  - Executive Director

• Sarah  - Groups Coordinator

• Gabe  - Tanē/Men's Support Worker 


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Phone: 09 420 7992 


Women's Refuge 24/7 Line: 021 842 917 or  


Facebook @kindredfamilyservices

Make an appointment

COVID Red Traffic Light Information:

You do not require a vaccine pass to access our services. However, the way those services are delivered might be different depending on each person’s…



For professionals wishing to make a referral for a client please contact to request a referral form. 

Walk in

While we are at =COVID red traffic light settings we are limiting the number of people to our Centre so we're not running our drop-in service as we usually would.…



Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions

Family Support: Free

Strengthening Families: Free 

Community Care and Drop-in Support: Free

Groups/Programmes: Children's programmes:  Free

Women's Support Group: Free

Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford. 


9:00 AM to 3:00 PM.

Mon – Fri9:00 AM – 3:00 PM

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Public Holidays: Closed Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr).

Languages Spoken


Services Provided

Family / whānau

  • Parenting education
  • Support

The Family Support Service is a free service available to women, men, youth and families.

Facilitation and advocacy with/for individuals and families to engage other services and programmes in support…


Youth / Rangatahi

Youth Mentoring

Mentoring and advocacy for youth.  


Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety,…


Abuse and violence

  • Counselling
  • Information & support


Cultural support


  • Parenting education
  • Parent wellbeing
  • Whānau support
  • Dads

Wheelchair Access



North Auckland, West Auckland

Contact Details

9:00 AM to 3:00 PM.

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Old Post Office Building
104 Commercial Road
Auckland 0840

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Street Address

Old Post Office Building
104 Commercial Road
Auckland 0840

Postal Address

PO Box 141
Auckland 0840

This page was last updated at 11:23AM on February 24, 2022. This information is reviewed and edited by Kindred Family Services.