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Mental Health & Addictions Service


Youth Community Programme

Programme Areas

Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Advocacy / group / family whānau support (AOD)


North Auckland, East Auckland, Northland, Central Auckland, West Auckland, South Auckland

Age Groups

Youth / rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Please contact us:

  • If you’d like to chat about what might work for you.

  • If you think someone in your whānau, or a young person you’re supporting might benefit from our support.

We accept self-referrals, as well as referrals from whānau or other service providers.

To begin the referral process:

  • Complete a referral form.

  • Email this to .

If you need support with the forms, or have any other questions, please contact us at 09 638 4957 ext. 753.

Once a referral is received:

  • A community practitioner will be assigned to the case. They will be in touch with you (or your referrer) to set up a meeting. We hope we can meet you in person.  But if this is not possible then we will be in touch by phone.  

  • During the first meeting, we will tell you a bit about the service and give you as much information as you need about what we do and how we can support you. Even if you are not sure whether you want or need to stay with us, we’re happy to just have a chat about options for you.

  • If staying with us seems like a good option, we will also complete an AOD (alcohol and other drug) assessment during our meeting to make sure that a residential stay is the best option for you. 

  • We can also arrange a visit to our residence if you like. 

Please note the time from referral to admission into our residential programme will vary from young person to young person, depending on individual circumstances and availability at our residence. It generally takes between one and two months from receiving a completed referral form. 


Our community services team supports rangatahi before and after staying with us.

We are your first point of contact if you think Odyssey might be an option for you (or if someone you support might benefit from a stay at Odyssey).  

We work closely with the residential team to support you to get ready for your stay with us – we can answer any questions you may have about what it’s like staying at Odyssey and we support you through the assessment and admission process.

Once you leave our house, we will also support you with your future plans and connecting into the community.

Contact Details

Please call us on 09 638 4957 to:

  • Have a chat about our services, for you or for someone you are supporting (ext. 706)

  • Get in touch with your case manager

  • Reach our youth services team (ext. 753)

  • Speak with the Alcohol and Other Drug Treatment Court team

  • Find out about activities at our community services hub in New Lynn, Auckland

  • Connect with our residential services if you are calling after hours.

Unit 4, 3029 Great North Road
New Lynn
Auckland 0600

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Street Address

Unit 4, 3029 Great North Road
New Lynn
Auckland 0600

Postal Address

PO Box 56 447
Dominion Road
Auckland 1446

This page was last updated at 12:58PM on August 20, 2021. This information is reviewed and edited by Odyssey.