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South Canterbury DHB - Triage, Assessment, Crisis & Treatment Team (TACT)

Mental Health & Addictions Service


12:00 AM to 12:00 AM.


The Triage, Assessment, Crisis & Treatment Team is available 24 hours per day, 7 days a week to provide advice, assessment and/or treatment to people in an acute phase of a psychiatric illness.

Contact outside of business hours may indicate a referral to the appropriate service (links below)

South Canterbury DHB - Infant, Child & Adolescent Mental Health Team (iCAMH)

South Canterbury DHB - Mental Health of Older People

South Canterbury DHB - Alcohol & Other Drugs Team (A&OD)


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

TACT operates 24 hours, 7 days a week

Public Holidays: Open on all public holidays..


Triage, Assessment, Crisis & Treatment Team (TACT)

Programme Areas

Crisis / acute, Mental health

Programme Type

DHB Mental Health Crisis, Intake / assessment


South Canterbury

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

The 24 hour, 7 day phone number available to contact the TACT team is 0800 277 997.


This team is responsible for assisting people in managing mental health crisis events, identifying risk factors and where necessary, admitting consumers to the Inpatient Unit. All TACT members are "Duly Authorised Officers" who can assess and admit under the conditions of the Mental Health Act 1992.

This is a 24 hour-7 day service for people either in the acute phase of a psychiatric illness, or at risk of an acute episode, and who may require assessment and short-term follow up.

The TACT team is also the first point of contact for any member of the public or other agency who have concerns about  someone in the community who may be suffering from an acute or crisis episode of psychiatric illness.

The mental health and addictions services' geographical region extends from Glenavy in the south to Rakaia in the north and inland as far as Mount Cook.

Contact Details

12:00 AM to 12:00 AM.

Corner of High Street and Queen Street

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Street Address

Corner of High Street and Queen Street

This page was last updated at 10:32AM on February 10, 2022. This information is reviewed and edited by South Canterbury DHB - Triage, Assessment, Crisis & Treatment Team (TACT).