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The Waiheke Island Supported Homes (WISH) Trust

Mental Health & Addictions Service


8:30 AM to 4:00 PM.


WISH was established (in 1993) to provide residential rehabilitation and support for people with psychiatric disabilities. WISH owns two adjacent properties on Waiheke Island and we encourage our residents to live the kind of life they want to live, with active involvement in our vibrant local community.

An environment of respect, trust, and Aroha
WISH is committed to the principles of Te Tiriti o Waitangi and, whilst not providing a kaupapa service, we make every effort to ensure cultural safety and acknowledgement of Tikanga Māori. We provide an environment in which the cultural, physical, and emotional needs of our residents are acknowledged and met, regardless of their ethnic or social background. 'Together we support and encourage each other’s potential to grow in an environment of respect, trust, and Aroha' (WISH Mission Statement).

Working towards independent living
WISH provides 24/7 support for 10 people, working with the strengths-based model using a recovery approach to enhance residents’ potential for independent living.


Residential Rehabilitation Support Services

Programme Areas

Mental health

Programme Type

Residential support


Central Auckland

Age Groups

Adult / pakeke

Referral Types

DHB clinical services

Referral Process

WISH is funded by the Ministry of Health to provide residential support services for 10 adults with Axis 1 psychiatric conditions. Our people are assessed by two ADHB needs assessment coordinators (NASCs) from the Taylor Centre who provide community mental health services within the Auckland region.

To gain a referral to WISH, applicants need to consult their key support worker for an assessment. It is the key worker's responsibility to liaise with the Taylor Centre Regional Coordinator about any aspect of the referral process. All paperwork needs to be completed by the key worker in the first instance.


WISH owns two houses on adjacent properties surrounded by a large garden in a peaceful part of Waiheke Island. Each house has a shared kitchen, laundry, bathroom, and lounge area. Residents have their own rooms. A variety of leisure activities and regular outings are an important part of daily life at WISH. Our residents are active and relatively independent in the local community.

Leisure activities on and off-site
Residents are assisted to pursue hobbies, exercise regularly, and develop creative skills. Phones, television, radios, and internet access are provided in the communal areas, and there is an activities workshop for yoga, games, art, and music. Transport is available for trips to beaches, shops, and cafés; residents can also attend church, computer tuition, music lessons, the library, and other local facilities. Family and friends are welcome to visit –  invitations to meals can be arranged in advance with the Manager.

Household and money management
WISH provides residents with essential groceries. Some do their own shopping. Staff assist with menu planning and cooking skills. Each individual is responsible for keeping their own room clean and tidy. Household chores are allocated in line with abilities and interests e.g. gardening, vacuuming, cleaning.

Working in the community
Our support workers help residents to find suitable activities and/or employment in the local community e.g. residents can also choose to do some paid work on house and garden maintenance at WISH. They also have the opportunity to upgrade their skills at the local adult learning centre, Literacy Aotearoa -  computer skills, art, and many other programmes.


WISH employs a dedicated team including the General and Operations Manager. WISH staff, residents, and trustees work together with Aroha to support everyone who lives, works and visits with us.


Adult / Pakeke


Services are provided through funding recieved from the Waitemata/Auckland DHBs.

And a portion of the individual's WINZ income (benefit) is applied towards the accommodation costs.


8:30 AM to 4:00 PM.

Mon – Fri8:30 AM – 4:00 PM

Office hours as above, weekends and public holidays office closed.

Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Languages Spoken


Public Transport

Contact Details

55 Bay Road
Auckland 1081

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Street Address

55 Bay Road
Auckland 1081

Postal Address

WISH Trust
55 Bay Road
Waiheke Island
Auckland 1081

This page was last updated at 10:14AM on September 29, 2021. This information is reviewed and edited by The Waiheke Island Supported Homes (WISH) Trust.