Central Auckland > Mental Health & Addictions >

University Health & Counselling Service (Counselling)

Mental Health & Addictions Service


Urgent On-The-Day Counselling Appointments

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment, Community based support - mental health


Central Auckland

Age Groups

Youth / rangatahi, Adult / pakeke

Referral Types

Self referral

Referral Process

Call 09 923 7681 to make an urgent on the day appointment.

This service is for current students of the University of Auckland. Please note, you must bring your student ID card to all appointments – this is a safety requirement.


If you or someone else is at risk of suicide or serious harm, we will ensure that a counsellor, or other clinician, is able to speak to you today. Please let reception know if this applies to you.

Our criteria for urgent on the day appointments are:

  • Concern about possibility of suicide or serious harm to self or someone else
  • Recent rape or assault or harassment
  • Witness to a traumatic event
  • Acute deterioration of an existing mental health condition.

Immediate Risk

For an emergency that is happening right now dial 111, or, to discuss your own or someone else's safety or acute mental health crisis, phone the Mental Health Crisis Line on 0800 800 717 (24 hrs).

Contact Details

This page was last updated at 2:25PM on April 8, 2021. This information is reviewed and edited by University Health & Counselling Service (Counselling).