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Waikato University - Student Counselling and Mental Health Services

Mental Health & Addictions Service


Mental Health Services

Programme Areas

Crisis / acute, Mental health, Addictions - drug & alcohol

Programme Type

Community / social support (AOD), Intake / assessment, Community based support - mental health



Age Groups

Youth / Rangatahi, Adult / Pakeke

Referral Types

Self referral

Referral Process
  • Students can make an appointment either in person at the Student Health Centre reception or via telephone by calling Student Health on (07) 838 4037
  • Staff at the University of Waikato are able to support students in accessing the service and will be able to complete a referral form in partnership with students. This means the mental health nurse will then make contact with the student to discuss concerns, needs and to make a time to meet face-to-face.
  • There are mental health drop-ins available Monday-Friday 1-3pm. Location: Student Health Room G.19.

This service is for current students at Waikato University.


The University of Waikato mental health service is provided by a mental health nurse. The nurse supports students with a range of mental health needs (you do NOT need a mental health diagnosis to access this service).

Able to support with the following (but is not limited to):

  • Anxiety
  • Depression
  • Acute distress
  • Psychosis/schizophrenia
  • Mood disorders
  • Bipolar disorder
  • Drug and alcohol concerns
  • Self-harm
  • Suicidal thoughts

The initial appointment will be a conversation regarding you and what has brought you in. This allows a comprehensive and holistic assessment to occur. This will support in resolving concerns, symptom management, wellness and recovery.

A range of interventions can be provided and will vary case-by-case, but may include:

  • Education
  • Connection with online tools and phone applications
  • Support with connection/referral to appropriate internal and external resources
  • Liaison with existing mental health input (keyworkers etc)
  • Collaborative problem-solving
  • Practical tools and advice
  • Development of effective coping strategies
  • Development of self-care strategies and routines
  • Treatment support and follow-up
  • Safety planning

Additional information:

  • You can access this service even if you are already receiving mental health support from a different provider
  • This service is available to those with or without a pre-existing mental health condition
  • This service is free to all students enrolled at the University of Waikato
  • There is no limit on sessions, however when we meet we will devise a follow-up plan that is appropriate for your individual needs
  • You are welcome to bring a support person to any appointments

The mental health nurse is readily available to provide same-day support in crisis situations. This includes:

  • Students that pose a risk of harm to self and/or suicide
  • Students that pose a risk to others due to mental health concerns
  • If a student has deterioration of a pre-existing mental health condition

For additional crisis or out of hours support (5:00pm-8:30am) please contact the Waikato crisis team on 0800 50 50 50.

In an emergency please contact 111.

Need to talk? 1737 (free 24/7 counselling phone line, available to call or text)

Contact Details

Student Services Building
Waikato University - Hamilton Campus
Gate 1
Knighton Road
Waikato 3216

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Street Address

Student Services Building
Waikato University - Hamilton Campus
Gate 1
Knighton Road
Waikato 3216

Postal Address

Private Bag 3105
Waikato Mail Centre
Hamilton 3240

This page was last updated at 11:50AM on February 10, 2022. This information is reviewed and edited by Waikato University - Student Counselling and Mental Health Services.