Central Region Eating Disorder Service (CREDS) | MHAIDS
Mental Health Service
Description
We provide a range of treatment and support services for people with eating disorders, from dietetic support right through to residential care.
CREDS residential services are available to those living in the Wellington, Manawatu-Whanganui and Hawke’s Bay districts.
Fees and Charges Categorisation
Free
Fees and Charges Description
The Central Region Eating Disorder Service (CREDS) is operated by MHAIDS on behalf of Health New Zealand Te Whatu Ora - Hutt Valley, and is provided as part of the Younger Person’s Community Mental Health and Addiction Sector of MHAIDS. The services described above are available to those who meet the service’s entry criteria. All services are provided free of charge.
Languages Spoken
English
Programmes
We provide a range of treatment and support services for people with eating disorders - from diet advice and support through to residential care. Therapy Our therapists can provide individual, group or family therapy. Individual therapy is the most common. Our clinicians are trained in a range of individual therapies. They will see you at our clinic in Johnsonville, Wellington. If you are under 18 and living at home, we recommend family based therapy (FBT). Our family-centred treatment is called the Maudsley model. It empowers your whānau to be closely involved in your recovery process. It involves all whānau members living at home. Clinical services Our dietitian will provide information and advice about healthy eating and nutrition. They will also monitor your weight and eating patterns. Our psychiatrist is available to carry out psychiatric assessments, and in some cases prescribe medication. You will be required to have your physical health monitored by your GP or other healthcare provider. If you have urgent concerns about someone with an eating disorder, contact our Crisis Resolution Service on 0800 745 477. We are available 24 hours and day, 7 days a week. If you need urgent help after hours, you can also go to an after hours medical centre.
We provide a range of treatment and support services for people with eating disorders - from diet advice and support through to residential care. Therapy Our therapists can provide individual, group or family therapy. Individual therapy is the most common. Our clinicians are trained in a range of individual therapies. They will see you at our clinic in Johnsonville, Wellington. If you are under 18 and living at home, we recommend family based therapy (FBT). Our family-centred treatment is called the Maudsley model. It empowers your whānau to be closely involved in your recovery process. It involves all whānau members living at home. Clinical services Our dietitian will provide information and advice about healthy eating and nutrition. They will also monitor your weight and eating patterns. Our psychiatrist is available to carry out psychiatric assessments, and in some cases prescribe medication. You will be required to have your physical health monitored by your GP or other healthcare provider. If you have urgent concerns about someone with an eating disorder, contact our Crisis Resolution Service on 0800 745 477. We are available 24 hours and day, 7 days a week. If you need urgent help after hours, you can also go to an after hours medical centre.
- Programme Areas
Mental health
- Programme Type
Eating disorders
- Regions
Wellington, Hutt, Wairarapa
- Age Groups
Youth / Rangatahi, Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
To access our service, you need a referral from your healthcare provider. They will complete a medical assessment form.
CREDS online self-assessment form
Once we have received your completed forms, we will contact you to arrange a time for a face-to-face appointment with a member of our team. We will then discuss the treatment options available to you.
Please be aware that we have a waiting list for our service. The length of wait varies depending on the service.
Description
We provide a range of treatment and support services for people with eating disorders - from diet advice and support through to residential care.
Therapy
Our therapists can provide individual, group or family therapy. Individual therapy is the most common.
Our clinicians are trained in a range of individual therapies. They will see you at our clinic in Johnsonville, Wellington.
If you are under 18 and living at home, we recommend family based therapy (FBT). Our family-centred treatment is called the Maudsley model. It empowers your whānau to be closely involved in your recovery process. It involves all whānau members living at home.
Clinical services
- Our dietitian will provide information and advice about healthy eating and nutrition. They will also monitor your weight and eating patterns.
- Our psychiatrist is available to carry out psychiatric assessments, and in some cases prescribe medication.
You will be required to have your physical health monitored by your GP or other healthcare provider.
If you have urgent concerns about someone with an eating disorder, contact our Crisis Resolution Service on 0800 745 477. We are available 24 hours and day, 7 days a week. If you need urgent help after hours, you can also go to an after hours medical centre.
The day programme provides intensive therapy and meal support. Our supportive environment will help you with your eating disorder by helping you to regulate and normalise your eating behaviours. The team will talk with you about how your illness developed, so they can support you to build on your strengths and to learn new ways of coping. The number of days you attend the programme is flexible and depends on your needs.
The day programme provides intensive therapy and meal support. Our supportive environment will help you with your eating disorder by helping you to regulate and normalise your eating behaviours. The team will talk with you about how your illness developed, so they can support you to build on your strengths and to learn new ways of coping. The number of days you attend the programme is flexible and depends on your needs.
- Programme Areas
Mental health
- Programme Type
Eating disorders
- Regions
Wellington, Hutt, Wairarapa
- Age Groups
Youth / Rangatahi, Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
To access our service, you will need a referral from your healthcare provider. They will complete a medical assessment form.
CREDS online self-assessment form
Once we have received your forms, we will contact you directly to arrange a time for a face-to-face appointment where we will talk about treatment options.
There is a waiting list for our services. The wait time is different depending on the service needed.
Description
The day programme provides intensive therapy and meal support.
Our supportive environment will help you with your eating disorder by helping you to regulate and normalise your eating behaviours.
The team will talk with you about how your illness developed, so they can support you to build on your strengths and to learn new ways of coping.
The number of days you attend the programme is flexible and depends on your needs.
Our 6-bed residence provides a welcoming and homely environment for you and your visitors. When you come into the residence, you will start with a 2-week assessment. You are likely to stay for 2 to 3 months. The residential stay will be only part of your recovery. The residence operates 7 days a week and is staffed 24 hours a day.
Our 6-bed residence provides a welcoming and homely environment for you and your visitors. When you come into the residence, you will start with a 2-week assessment. You are likely to stay for 2 to 3 months. The residential stay will be only part of your recovery. The residence operates 7 days a week and is staffed 24 hours a day.
- Programme Areas
Mental health
- Programme Type
Eating disorders
- Regions
MidCentral, Hawke's Bay, Wellington, Hutt, Whanganui, Wairarapa
- Age Groups
Youth / Rangatahi, Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
For people living in the Wellington region, once we have received your completed forms, we will contact you to arrange a time for a face-to-face appointment with a member of our team. We will then discuss the treatment options available to you.
Please be aware that we have a waiting list for our service. The length of wait varies depending on the service.
CREDS online self-assessment form
For people living in the Palmerston North, Hawkes Bay or Whanganui regions, your local Community Mental Health Team can refer you to our services. Please contact them to request an appointment.
CREDS online self-assessment form
Description
Our 6-bed residence provides a welcoming and homely environment for you and your visitors. When you come into the residence, you will start with a 2-week assessment. You are likely to stay for 2 to 3 months. The residential stay will be only part of your recovery.
The residence operates 7 days a week and is staffed 24 hours a day.
Disability Assistance
More space to move around, Assistance to move around, Support to make decisions, A longer appointment time, NZ sign language interpreter, Mobility parking space, Wheelchair accessible toilet, Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi
Website
Contact Details
-
Phone
0800 841 020
Email
Website
Our clinic is based in Johnsonville, Wellington.
If you have urgent concerns about someone with an eating disorder, contact our Crisis Resolution Service on 0800 745 477. We are available 24/7. If you need urgent help after hours, you can also go to an after hours medical centre.
Postal Address
Central Region Eating Disorder Services (CREDS)
PO Box 31 907
High Street
Lower Hutt
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This page was last updated at 9:57AM on March 26, 2026. This information is reviewed and edited by Central Region Eating Disorder Service (CREDS) | MHAIDS.