| Kate Pemberton | Children and Youth Practitioner |
| Evelyn Norton | Child and Youth Practitioner |
| Daniel Crawford | Family and Whānau Fieldworker |
| Sophia Murray | Family and Whānau Fieldworker |
| Brian Thomas | Family Link Trust Manager |
| Hitomi Ochiai | Projects |
www.healthpoint.co.nz
Family Link
Historic Village, 17th Avenue West, Tauranga
Contact Details
Phone (07) 577 1457
Ext 1: Kate Pemberton
Child and Youth Practitioner (SPHC)
Ext 2: Daniel Crawford
Family and Whānau Fieldworker
Ext 3: Brian Thomas
Family Link Trust Manager
Ext 4: Evelyn Norton
Child and Youth Practitioner (SPHC)
Ext 5 : Sophia Murray
Family and Whānau Fieldworker
Hitomi Ochiai - Projects Person part-time
Street Address
17th Avenue West
Tauranga South
Tauranga
Bay Of Plenty 3112
Postal Address
PO Box 15244
Tauranga
Description
Family Link provides support, education and advocacy to family/whānau (including children from the ages of seven to seventeen) who have a family member who is experiencing mental unwellness and/or addiction.
Family Link is based in the beautiful Historic Village in Tauranga. The boundaries of our service are Waihi Beach in the North, Otamarakau in the South and the Kaimai Ranges in the West.
We have two contracts with Te Whatu Ora; one to support, educate and advocate for family and whānau who have a family member who is experiencing mental unwellness and/or addiction, the other contract is supporting children, adolescents and youth who have a parent, caregiver or family and whānau member with mental unwellness and/or addiction. (Supporting Parents Healthy Children - SPHC.)
Family Link also has a free library, booklets and pamphlets available.
Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy.
Staff
Fees and Charges Categorisation
Free
Fees and Charges Description
Free Service
Hours
7:30 AM to 4:00 PM.
| Mon – Fri | 7:30 AM – 4:00 PM |
|---|
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Auckland Anniversary (1 Feb).
Languages Spoken
English
Programmes
We have two Family and Whānau Fieldworkers who provide support, education and advocacy. Confidentiality is guaranteed and the Fieldworkers are available to meet with you either at our offices at the Historic Village, or at a place of your choosing e.g. a cafeteria or your home. Our Fieldworkers facilitate educational workshops and support groups. We provide assistance, where appropriate, to identify suitable services to support the best outcome for your family and whānau. We provide assistance to navigate mental health services.
We have two Family and Whānau Fieldworkers who provide support, education and advocacy. Confidentiality is guaranteed and the Fieldworkers are available to meet with you either at our offices at the Historic Village, or at a place of your choosing e.g. a cafeteria or your home. Our Fieldworkers facilitate educational workshops and support groups. We provide assistance, where appropriate, to identify suitable services to support the best outcome for your family and whānau. We provide assistance to navigate mental health services.
- Programme Areas
Family / whānau support
- Programme Type
Family / whānau support (addiction), Family / whānau support (mental health)
- Regions
Bay of Plenty
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, Health NZ clinical services, Corrections
Referral Process
Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:
- Self referrals
- Hospital services
- Community services
- Doctors
- Schools
Give us a call on: 07 577 1457, or fill out our referral form on our website and submit it, or email to [email protected].
Description
We have two Family and Whānau Fieldworkers who provide support, education and advocacy. Confidentiality is guaranteed and the Fieldworkers are available to meet with you either at our offices at the Historic Village, or at a place of your choosing e.g. a cafeteria or your home.
Our Fieldworkers facilitate educational workshops and support groups.
We provide assistance, where appropriate, to identify suitable services to support the best outcome for your family and whānau.
We provide assistance to navigate mental health services.
Support and education is available to you in the Western Bay of Plenty. We will help you learn about what mental illness or addiction is, and how it affects a person who is important to you. We will teach you useful coping strategies, so that when life gets hard, you can bounce back easier. And all this is done in a fun and creative way. How Support and education works: Providing an opportunity for children, adolescents & youth to learn about what mental unwellness & addictions are & their effects. Learning useful coping skills that will build resiliency to support children and youth in their everyday lives & through the tough times. Presents an opportunity for children and youth to express themselves in a safe, supportive environment. Education is achieved using fun, creative activities. We encourage positive peer relationships with other young people who can understand your experiences, so you don’t feel alone. We offer: Individual support & group programs for young people Support is tailored to the uniqueness of each family We can assist parents & whānau, by finding the right resources & information for your children And for professionals, if you have a family or client in your care & need information or resources, we can provide this, or point you in the right direction to meet your client’s needs. OUTCOMES Reduction of feelings of isolation through meeting others in similar situations To support the development of resilient children Reduction of negative effects & stresses through awareness & education Children who can express themselves
Support and education is available to you in the Western Bay of Plenty. We will help you learn about what mental illness or addiction is, and how it affects a person who is important to you. We will teach you useful coping strategies, so that when life gets hard, you can bounce back easier. And all this is done in a fun and creative way. How Support and education works: Providing an opportunity for children, adolescents & youth to learn about what mental unwellness & addictions are & their effects. Learning useful coping skills that will build resiliency to support children and youth in their everyday lives & through the tough times. Presents an opportunity for children and youth to express themselves in a safe, supportive environment. Education is achieved using fun, creative activities. We encourage positive peer relationships with other young people who can understand your experiences, so you don’t feel alone. We offer: Individual support & group programs for young people Support is tailored to the uniqueness of each family We can assist parents & whānau, by finding the right resources & information for your children And for professionals, if you have a family or client in your care & need information or resources, we can provide this, or point you in the right direction to meet your client’s needs. OUTCOMES Reduction of feelings of isolation through meeting others in similar situations To support the development of resilient children Reduction of negative effects & stresses through awareness & education Children who can express themselves
- Programme Areas
Family / whānau support
- Programme Type
Family / whānau support (addiction), Family / whānau support (mental health)
- Regions
Bay of Plenty
- Age Groups
Child / Tamariki, Youth / Rangatahi
- Referral Types
Self referral, GP, Health NZ clinical services, Corrections
Referral Process
Families are important. We encourage family members to contact us, and/or for secondary and community services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:
- Self referrals
- Hospital services
- Community services
- Doctors
- Schools
Give us a call on: 07 577 1457, or fill out our referral form and email it to us. Or fill out the referrals form/s on our website and submit them.
- Supporting Parents Healthy Children Form 2022 (PDF, 233 KB)
Note: PDF downloads require the free Adobe Reader application to view.
Description
Support and education is available to you in the Western Bay of Plenty.
We will help you learn about what mental illness or addiction is, and how it affects a person who is important to you. We will teach you useful coping strategies, so that when life gets hard, you can bounce back easier. And all this is done in a fun and creative way.
How Support and education works:
- Providing an opportunity for children, adolescents & youth to learn about what mental unwellness & addictions are & their effects.
- Learning useful coping skills that will build resiliency to support children and youth in their everyday lives & through the tough times.
- Presents an opportunity for children and youth to express themselves in a safe, supportive environment.
- Education is achieved using fun, creative activities.
- We encourage positive peer relationships with other young people who can understand your experiences, so you don’t feel alone.
We offer:
- Individual support & group programs for young people
- Support is tailored to the uniqueness of each family
- We can assist parents & whānau, by finding the right resources & information for your children
- And for professionals, if you have a family or client in your care & need information or resources, we can provide this, or point you in the right direction to meet your client’s needs.
OUTCOMES
- Reduction of feelings of isolation through meeting others in similar situations
- To support the development of resilient children
- Reduction of negative effects & stresses through awareness & education
- Children who can express themselves
Family Link staff facilitate a Support Group for family members from 5.30pm to 7pm fortnightly. The Support group is held in the Family Link offices on a Thursday. It is advertised on our website where you can register to attend the group. We occasionally have guest speakers but the main aim of the group is sharing and discussion. It's a great place to learn and be heard.
Family Link staff facilitate a Support Group for family members from 5.30pm to 7pm fortnightly. The Support group is held in the Family Link offices on a Thursday. It is advertised on our website where you can register to attend the group. We occasionally have guest speakers but the main aim of the group is sharing and discussion. It's a great place to learn and be heard.
- Programme Areas
Family / whānau support
- Programme Type
Family / whānau support (addiction), Family / whānau support (mental health)
- Regions
Bay of Plenty
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, Health NZ clinical services
Referral Process
Families are important. We encourage family members to contact us, and/or for services to refer families and whānau to Family Link for support, education and advocacy. Referrals to our services can be made by anyone including:
- Self referrals
- Hospital services
- Community services
- Doctors
- Schools
Give us a call on: 07 577 1457.
- Referral Form Family Support 2022 (PDF, 223.3 KB)
Note: PDF downloads require the free Adobe Reader application to view.
Description
Family Link staff facilitate a Support Group for family members from 5.30pm to 7pm fortnightly. The Support group is held in the Family Link offices on a Thursday. It is advertised on our website where you can register to attend the group. We occasionally have guest speakers but the main aim of the group is sharing and discussion. It's a great place to learn and be heard.
Family Link staff facilitate an eight week (one evening per week) 'Connecting Families' programme for family and whānau who have a loved one experiencing Borderline Personality Disorder (BPD) or emotional dysregulation. The Connecting Families programme is free to participants, is facilitated by trained staff and includes teachings about: Rights of relatives Criteria of BPD Dysregulation Basic assumptions Research Important considerations Treatment settings Types of treatment Co-occurring problems Stressors Emotional sensitivity/reactivity Environmental factors Stigma Relationship mindfulness Family environment skills Validation skills Radical Acceptance Problem management skills
Family Link staff facilitate an eight week (one evening per week) 'Connecting Families' programme for family and whānau who have a loved one experiencing Borderline Personality Disorder (BPD) or emotional dysregulation. The Connecting Families programme is free to participants, is facilitated by trained staff and includes teachings about: Rights of relatives Criteria of BPD Dysregulation Basic assumptions Research Important considerations Treatment settings Types of treatment Co-occurring problems Stressors Emotional sensitivity/reactivity Environmental factors Stigma Relationship mindfulness Family environment skills Validation skills Radical Acceptance Problem management skills
- Programme Areas
Family / whānau support
- Programme Type
Family / whānau support (addiction), Family / whānau support (mental health)
- Regions
Bay of Plenty
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, Health NZ clinical services
Referral Process
Give one of our staff a call if you would like more information on the programme (07 577 1457).
Description
Family Link staff facilitate an eight week (one evening per week) 'Connecting Families' programme for family and whānau who have a loved one experiencing Borderline Personality Disorder (BPD) or emotional dysregulation. The Connecting Families programme is free to participants, is facilitated by trained staff and includes teachings about:
- Rights of relatives
- Criteria of BPD
- Dysregulation
- Basic assumptions
- Research
- Important considerations
- Treatment settings
- Types of treatment
- Co-occurring problems
- Stressors
- Emotional sensitivity/reactivity
- Environmental factors
- Stigma
- Relationship mindfulness
- Family environment skills
- Validation skills
- Radical Acceptance
- Problem management skills
- Overview of the Family Connections Programme (DOC, 31 KB)
- Family Connection Brochure (PUB, 148 KB)
Disability Assistance
Wheelchair access, Wheelchair accessible toilet, Mobility parking space, Support to make decisions, Assistance to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly
Travel Directions
We are located in Building 70 at the Historic Village which is situated in the village on the Cameron Road side of the Kollective building. There is signage to direct you to our car park and signage on Building 70 to direct you to our offices.
When you come down the 17th Avenue hill from Cameron Road, turn in the second gate on your right (opposite the St Johns Ambulance building) then turn right and follow the road past the Kollective (the road then veers left) then turn right up the hill and park in our carpark. Then walk down to the Grey building (building 70) and follow the signage to our offices
Public Transport
There is a bus stop just opposite the village
Parking
Park in our car park by following the instructions in the travel directions section.
Website
https://healthpoint.co.nz/mental-health-addictions/mental-health/family-link/