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North Auckland > Mental Health & Addictions >

Grief Centre

Mental Health Service, Sexual Harm

Today

9:00 AM to 4:00 PM.

Description

Grief Centre is a charitable trust, established in 2009. Our services are designed to offer loss and grief support to youth, adults, families or whānau experiencing any form of significant loss.

We also provide professional development, community talks and events and partnerships with funeral homes to provide bereavement support.

Staff

Meet our counsellors here and our office team here

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

https://www.griefcentre.org.nz/contact/

Anyone can access

Fees and Charges Categorisation

Fees apply, Partial fees apply

Fees and Charges Description

Counselling: Although we are a charity, we do not receive Government funding. We sometimes have funding available to partially fund sessions for certain eligible clients. 

We are a fully-funded ACC provider for free sexual harm counselling.

Hours

9:00 AM to 4:00 PM.

Mon – Fri9:00 AM – 4:00 PM

Office hours are 09:00-16:00 Monday to Friday. Please contact us for specific counselling room hours.
We are closed on public holidays.

We are not a crisis service. If you need urgent assistance, please contact your GP or see our website for the contact details of appropriate organisations: https://www.griefcentre.org.nz/contact/

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).

Languages Spoken

English, Mandarin Chinese, Korean, Persian, Farsi, Tongan, Japanese, Hindi, German, Spanish

Programmes

Grief Counselling

We offer grief counselling for all forms of loss and grief in-person, over the phone and online through Zoom. Meet our team of highly qualified and compassionate grief counsellors and see their locations here

Programme Areas

Mental health

Programme Type

Counselling and support

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, Health NZ clinical services

Description

We offer grief counselling for all forms of loss and grief in-person, over the phone and online through Zoom. Meet our team of highly qualified and compassionate grief counsellors and see their locations here

Resources

We have free loss and grief booklets available for anyone in the community to download: https://www.griefcentre.org.nz/resources/

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, Health NZ clinical services

Description

We have free loss and grief booklets available for anyone in the community to download: https://www.griefcentre.org.nz/resources/

Professional Development

We offer a variety of services designed to educate, support and supplement those who work in a professional care role or anyone supporting others through all forms of loss and grief. Services offered include: Live and on-demand webinars Online courses Bespoke presentations for groups, organisations or companies Professional supervision for groups or individuals Grief booklets For more information about training and events contact us on [email protected]

Programme Areas

Mental health

Programme Type

Workforce training (mental health)

Regions

All of New Zealand

Age Groups

Adult / Pakeke

Referral Types

Self referral, Health NZ clinical services

Description

We offer a variety of services designed to educate, support and supplement those who work in a professional care role or anyone supporting others through all forms of loss and grief.
Services offered include:

  • Live and on-demand webinars
  • Online courses
  • Bespoke presentations for groups, organisations or companies
  • Professional supervision for groups or individuals
  • Grief booklets

For more information about training and events contact us on [email protected]

Bereavement Support Service for Funeral Homes

Grief Centre partners with funeral homes to provide Bereavement Support services. This is a proactive, caring and professional service supporting families after the funeral and includes: A brochure about the funeral home, a booklet on loss and grief and an introduction letter A caring phone call and ongoing phone support for whānau or a family member Anniversary card If you are a funeral home interested in this service please get in touch by emailing [email protected].

Programme Areas

Mental health

Programme Type

Counselling and support

Regions

All of New Zealand

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

Grief Centre partners with funeral homes to provide Bereavement Support services. This is a proactive, caring and professional service supporting families after the funeral and includes:

  • A brochure about the funeral home, a booklet on loss and grief and an introduction letter
  • A caring phone call and ongoing phone support for whānau or a family member
  • Anniversary card

If you are a funeral home interested in this service please get in touch by emailing [email protected].

Services Provided

Rape and sexual abuse counselling (ACC sensitive claims)

ACC provides funding support for anyone in New Zealand, including visitors to the country, who has experienced sexual violence. As a contracted ACC Counselling supplier, we can support you if you've experienced sexual violence at any time. Find out more here.

ACC provides funding support for anyone in New Zealand, including visitors to the country, who has experienced sexual violence.
As a contracted ACC Counselling supplier, we can support you if you've experienced sexual violence at any time. Find out more here.

Grief Counselling

We offer grief counselling for all forms of loss and grief in-person, over the phone and online through Zoom. Meet our team of highly qualified and compassionate grief counsellors and see their locations here

We offer grief counselling for all forms of loss and grief in-person, over the phone and online through Zoom. Meet our team of highly qualified and compassionate grief counsellors and see their locations here

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Public Transport

We are a short walk from the Highbury intersection and Highbury Birkenhead shopping area which many buses service. (For Birkenhead rooms)

Parking

Free onsite parking is limited. Carpark entry is from Zion Road. Alternatively you can park on Birkenhead Ave after 10am. (for Bikenhead rooms)

Region

North Auckland

Contact Details

9:00 AM to 4:00 PM.

(09) 418 1457 or 0800 331 333

Counselling & General Enquiries
Email: [email protected]

Training and Events
Email: [email protected]

Funding and Sponsorship
Email: [email protected]

Accounts
Email: [email protected]

Bereavement Support
Email: [email protected]

Or contact us online here

HEAD OFFICE / 97 Birkenhead Avenue
Birkenhead
Auckland 0627

Information about this location

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Get directions

Street Address

HEAD OFFICE / 97 Birkenhead Avenue
Birkenhead
Auckland 0627

Postal Address

PO Box 34548
Birkenhead
Auckland 0746

This page was last updated at 12:06PM on April 14, 2026. This information is reviewed and edited by Grief Centre.