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Bay of Plenty > Mental Health & Addictions >

Pou Whakaaro

Mental Health Service, Community Health, Addiction

Today

1 Bracken Street, Whakatāne

Description

Pou Whakaaro is passionate about transforming our community and does this through offering a range of supports and services in the Eastern Bay of Plenty.

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply.

Hours

1 Bracken Street, Whakatāne

Mon – Fri 8:00 AM – 4:30 PM

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

60 Onslow Street, Kawerau

Appointments available by calling 07 308 8170

Public Holidays: Closed on all public holidays.
Christmas: Open 23 Dec (8:00 AM – 4:00 PM). Open 24 Dec (8:00 AM – 4:00 PM). Closed 25 Dec — 26 Dec. Open 27 Dec (8:00 AM – 4:00 PM). Closed 28 Dec — 29 Dec. Open 30 Dec (8:00 AM – 4:00 PM). Open 31 Dec (8:00 AM – 4:00 PM). Closed 1 Jan — 2 Jan. Open 3 Jan (8:00 AM – 4:00 PM). Closed 4 Jan — 5 Jan. Open 6 Jan (8:00 AM – 4:00 PM). Open 7 Jan (8:00 AM – 4:00 PM). Open 8 Jan (8:00 AM – 4:00 PM). Open 9 Jan (8:00 AM – 4:00 PM). Open 10 Jan (8:00 AM – 4:00 PM).

Languages Spoken

English

Programmes

Pou Whakaaro for Recovery

Offers a Peer Support Service for people with an experience of mental illness and/or addiction issues. Pou Whakaaro for Recovery offers: One on one and group support Advocacy Information and referral to other services Journey through life (recovery plan) Meetings and events (guest speakers) Support with healthy lifestyles

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer support (AOD), Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our office is at 1 Bracken Street, Whakatāne. You are welcome to pop in, or call us on (07) 308 8170. You can also email admin@pouwhakaaro.co.nz to find out how we can help.

Description

Offers a Peer Support Service for people with an experience of mental illness and/or addiction issues.

Pou Whakaaro for Recovery offers:

  • One on one and group support
  • Advocacy
  • Information and referral to other services
  • Journey through life (recovery plan)
  • Meetings and events (guest speakers)
  • Support with healthy lifestyles
Pou Whakaaro for Families

Our Pou Whakaaro for Families office is a place where families and caregivers can meet for emotional support, information and linking to other services. We can also travel to meet you at your home, business or community within the Eastern Bay. Our team can support families where a member is living with a mental illness. We provide: family/whānau advocacy family/whānau emotional support home visits linking and liaison with mental health and wellness services information and education peer support and wellness activities library and resources Straight Up Programme for 7-12 year olds who have a family/whānau member affected by mental illness We regularly run groups and get togethers, and have guests in to share their skills and expertise.

Programme Areas

Mental health, Addictions - drug & alcohol

Programme Type

Peer / advocacy / group / family whānau support, Advocacy / group / family whānau support (AOD)

Regions

Bay of Plenty

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Our office is at 1 Bracken Street, Whakatāne. You are welcome to pop in, or call us on (07) 308 8170  

You can also email admin@pouwhakaaro.co.nz to find out how we can help.

Description

Our Pou Whakaaro for Families office is a place where families and caregivers can meet for emotional support, information and linking to other services. We can also travel to meet you at your home, business or community within the Eastern Bay. Our team can support families where a member is living with a mental illness.

We provide:

  • family/whānau advocacy
  • family/whānau emotional support
  • home visits
  • linking and liaison with mental health and wellness services
  • information and education
  • peer support and wellness activities
  • library and resources
  • Straight Up Programme for 7-12 year olds who have a family/whānau member affected by mental illness

We regularly run groups and get togethers, and have guests in to share their skills and expertise.

Innovative Employment Services

Our team assists people who have a disability and/or experience mental illness to find paid employment through Vocational Support and Microbusiness. Vocational Support offers: A pre-employment course Career planning Developing a CV Sourcing employment opportunities Ongoing support for those who gain employment Microbusiness is an innovative programme teaching self-employment skills for the people we partner. It allows people to: Identify their skills and passion Learn business skills Establish plans and goals Work at their own pace Identify gaps in our market Develop products or services Build confidence Contribute to the community

Programme Areas

Mental health

Programme Type

Supported employment

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, GP, DHB clinical services

Referral Process

You are welcome to call us and find out how we can help.

Description

Our team assists people who have a disability and/or experience mental illness to find paid employment through Vocational Support and Microbusiness.

Vocational Support offers:

  • A pre-employment course
  • Career planning
  • Developing a CV
  • Sourcing employment opportunities
  • Ongoing support for those who gain employment

Microbusiness is an innovative programme teaching self-employment skills for the people we partner. It allows people to:

  • Identify their skills and passion
  • Learn business skills
  • Establish plans and goals
  • Work at their own pace
  • Identify gaps in our market
  • Develop products or services
  • Build confidence
  • Contribute to the community
Children and Youth Support

Support Zone (Supporting Parent's healthy children) Straight up Programme (5-12year olds) Parent's Education Sessions. Lego Club One-on-one and group support for family, children and youth. Peer support, information, education and advocacy. Available to children and youth 5-17yrs whose family/parents/caregivers/family members are experiencing mental illness and or addictions.

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment

Regions

Bay of Plenty

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral, DHB clinical services

Referral Process

Referral form on our website or through our office at 1 Bracken St, Whakatāne.
community Mental Health, Voyagers, Primary Health Care, Relevent community agencies, schools and self-referrals.

Description

Support Zone (Supporting Parent's healthy children) 
Straight up Programme (5-12year olds)
Parent's Education Sessions.
Lego Club
One-on-one and group support for family, children and youth. Peer support, information, education and advocacy.
Available to children and youth 5-17yrs whose family/parents/caregivers/family members are experiencing mental illness and or addictions.

Planned Respite Care

Planned Respite services are part of a range of supports available for anyone with mental health issues. This is planned respite, not crisis respite. A plan for support during respite must be included. Can include time with whānau and friends.

Programme Areas

Crisis / acute, Mental health

Programme Type

Intake / assessment, Respite

Regions

Bay of Plenty

Age Groups

Adult / Pakeke

Referral Types

Self referral, DHB clinical services

Referral Process

Online referral form on our website, email intake@pouwhakaaro.co.nz or through our office at 1 Bracken St, Whakatāne.

Description

Planned Respite services are part of a range of supports available for anyone with mental health issues.
This is planned respite, not crisis respite. A plan for support during  respite must be included. Can include time with whānau and friends.

Services Provided

Disability support services
Injury support services

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly

Region

Bay of Plenty

Contact Details

This page was last updated at 10:46AM on June 6, 2024. This information is reviewed and edited by Pou Whakaaro.